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Genesys GCP-GCX Exam - Topic 2 Question 76 Discussion

Posted by Rene on Oct 25, 2026 at 02:19 AM

Which of the following components can be added to scripts? (Choose four.)

Suggested Answer: B, D, E, F

Text, Checkbox, Web Page, and Image are some of the components that can be added to scripts. These components allow agents to view or enter information during an interaction. Text components display static or dynamic text content. Checkbox components allow agents to select one or more options from a list. Web Page components display a web page within the script. Image components display an image within the script. Reference: https://help.mypurecloud.com/articles/add-a-text-component-to-a-script/ https://help.mypurecloud.com/articles/add-a-checkbox-component-to-a-script/ https://help.mypurecloud.com/articles/add-a-web-page-component-to-a-script/ https://help.mypurecloud.com/articles/add-an-image-component-to-a-script/


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2 comments · newest first
GL
Glenn 16 hours ago
I remember practicing a question like this, and I think Text and Image were included as components too.
ME
Meghann 6 days ago
I think Visual Basic Control and Checkbox are definitely options we can add to scripts, but I'm not sure about the others.
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