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Your company has just acquired a new building, and you have to add this new location to Genesys Cloud CX.
What are the prerequisites to perform this task? (Choose two.)
Suggested Answer: C, E
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16 comments · newest first
LA
Lawanda
12 months ago
Coordinates? Really? That sounds a bit extreme.
LA
Latanya
12 months ago
Admin rights are a must, no doubt about it!
ET
Ettie
1 year ago
Wait, do we really need images of users? That seems unnecessary.
LE
Levi
1 year ago
Totally agree, those are essential!
GE
German
1 year ago
You need the building address and user profiles.
BR
Brandee
1 year ago
I’m a bit confused about the coordinates part. Do we really need those to add the building? That doesn’t sound right.
MA
Maybelle
1 year ago
I practiced a similar question, and I feel like having the basic profile data for users is also a prerequisite.
SK
Skye
1 year ago
I’m not entirely sure, but I remember something about needing admin rights to make changes in Genesys Cloud CX.
CA
Cammy
1 year ago
I think we need to gather general information about the building, like the address and contact info. That seems important.
DO
Donte
1 year ago
Coordinates and user images don't sound right to me; I think they might be irrelevant for adding a new location.
JO
Jodi
1 year ago
I practiced a similar question, and I feel like having the basic profile data for users is also a prerequisite.
JE
Jerrod
1 year ago
I'm not entirely sure, but I remember something about needing admin rights to make changes in Genesys Cloud CX.
AR
Arleen
1 year ago
I think we need to gather general information about the building, like the address and contact info. That seems important.
VE
Vesta
1 year ago
Hmm, I'm a bit unsure about this one. Load balancing seems like it could be related to a few different patterns, but I'll have to think it through carefully.
JA
Jade
1 year ago
Hmm, I'm not sure about this one. Public folders are usually associated with Outlook, not the local file system. I'll need to think this through carefully.
CA
Catalina
1 year ago
Okay, let's see here. The key thing is that the server certificate needs to be properly linked to the intermediate and root certificates, so the client can verify the chain of trust. I think option A is the way to go.