Genesys Exam GCP-GCX Topic 1 Question 51 Discussion

Actual exam question for Genesys's GCP-GCX exam

Question #: 51
Topic #: 1

[All GCP-GCX Questions]

Which of the following statements are true regarding the Genesys Cloud CX Edge appliance? (Choose three.)

AIt manages connections between your phones, SIP trunks, telephony gateways, Genesys Cloud CX, and third-party systems.

BIt provides core telephony services.

CIt provides for the integration of Active Directory, SharePoint, and other third-party data.

DIt manages the Genesys Cloud CX platform services.

EIt operates as a provisioning server, media server, SIP proxy, and SIP gateway.

Show Suggested Answer

Suggested Answer: A, B, E

The following statements are true regarding the Genesys Cloud CX Edge appliance:

It manages connections between your phones, SIP trunks, telephony gateways, Genesys Cloud CX, and third-party systems.

It provides core telephony services such as call control, call recording, call quality monitoring, etc.

It operates as a provisioning server, media server, SIP proxy, and SIP gateway.

The following statements are false regarding the Genesys Cloud CX Edge appliance:

It provides for the integration of Active Directory, SharePoint, and other third-party data.

It manages the Genesys Cloud CX platform services.

The Genesys Cloud CX Edge appliance is a device that connects your on-premises telephony infrastructure with Genesys Cloud CX cloud services. It acts as an intermediary between your local network and Genesys Cloud CX data centers. Reference: https://help.mypurecloud.com/articles/about-edge-devices/ https://help.mypurecloud.com/articles/edge-device-overview/

by Glory at May 02, 2025, 01:41 PM

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Sharika

17 days ago

E is true because the Genesys Cloud CX Edge appliance operates as a provisioning server, media server, SIP proxy, and SIP gateway to facilitate communication.

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Alverta

24 days ago

I'm not sure about E. Can someone explain why it's true?

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Laurel

25 days ago

This question is making my head spin. Is Genesys Cloud CX like the next big thing in telecom or something? I'm just going to guess A, B, and D and hope for the best. At least I won't get it all wrong, right?

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Lorita

18 days ago

I think A, B, and D are correct. It's better to take a guess than leave it blank.

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Gene

28 days ago

A, B, and E. Easy peasy. Though I have to say, the name 'Genesys Cloud CX' sounds like something out of a sci-fi novel. Maybe they should have gone with something a little more down-to-earth, like 'Phone-o-matic 3000'.

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2 months ago

I can't believe they're asking us about this Genesys thing. Is it some kind of ancient tech from the 90s? I'll just go with A, B, and D. Sounds like the right answer.

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Garry

5 days ago

I agree. It manages connections, provides core telephony services, and manages the platform services.

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Felicitas

16 days ago

Yeah, those options make sense. The Genesys Cloud CX Edge appliance sounds pretty important.

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Abel

28 days ago

I think A, B, and D are the correct answers.

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Adolph

2 months ago

I agree with Vicki. Those options make sense.

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2 months ago

I think A, B, and E are true.

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