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Genesys GCP-GCX Exam - Topic 1 Question 48 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 48
Topic #: 1
[All GCP-GCX Questions]

Select all the question types available while creating an Evaluation Form. (Choose three.)

Show Suggested Answer Hide Answer
Suggested Answer: C

The Agent Status view in Genesys Cloud CX is designed to show detailed information about an agent's status over time, including the amount of time spent in each status such as Available, Busy, Away, etc. This view provides insights into how agents are allocating their time, which can be crucial for understanding productivity, identifying bottlenecks, and making informed staffing decisions.


by Emerson at Mar 07, 2025, 07:37 AM

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Leatha
3 months ago
Totally agree with all of these!
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Meghan
3 months ago
Wait, are we sure about Range being an option?
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Junita
3 months ago
I’m pretty sure Fill in the blank is included too.
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Whitney
4 months ago
Yes/No is also a common type!
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Marjory
4 months ago
I think Multiple Choice is definitely one of them.
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Kimbery
4 months ago
I think multiple response could be an option too, but I’m a bit confused about whether range is used in evaluations.
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Whitley
4 months ago
I feel like fill in the blank was mentioned in our study materials, but I can't recall if it was specifically for evaluation forms.
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Hector
4 months ago
I remember practicing with yes/no questions in a similar exercise, so that might be one of the correct answers.
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Ettie
5 months ago
I think multiple choice is definitely one of the options, but I'm not sure about the others.
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Wynell
5 months ago
I've got this! Multiple choice, yes/no, and multiple response - those are the three correct options for an evaluation form question type.
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Xochitl
5 months ago
Okay, let me think this through. I know multiple choice and yes/no are definitely options, and I think fill in the blank is too. I'll have to double-check the others.
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Weldon
5 months ago
Hmm, I'm not totally sure about this one. I know there are different question types for evaluation forms, but I can't remember them all off the top of my head.
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Margo
5 months ago
This looks straightforward - I'll just need to carefully read through the options and select the three correct ones.
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Princess
9 months ago
A, B, and E - the holy trinity of exam questions. Now, where's the multiple-choice question asking about the best type of snack to bring to the office?
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Franchesca
9 months ago
Fill in the blank? Really? I mean, who doesn't love a good guessing game, but let's keep it professional, folks.
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Pamella
9 months ago
Wait, there's a 'Range' option? That's a new one to me. Guess I'll have to try that out in my next evaluation form!
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Catarina
9 months ago
Ooh, this is a tricky one! I'm going to go with A, B, and E. Variety is the spice of life, after all!
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Malcolm
8 months ago
Great choices! A, B, and E are indeed the correct options.
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Alverta
8 months ago
I agree, those are the question types available for Evaluation Forms.
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Celia
8 months ago
Actually, it's A, B, and E for the available question types.
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Celestine
8 months ago
I think A, B, and E are the correct options.
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Delfina
9 months ago
I would choose A, C, and D for more variety in the questions.
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Camellia
9 months ago
I agree, those are the question types available for Evaluation Forms.
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Lorrie
9 months ago
I think A, B, and E are the correct options.
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Stephanie
10 months ago
I agree with Linwood, those are the question types available for Evaluation Form.
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Linwood
10 months ago
I think Multiple Choice, Fill in the blank, and Multiple Response are the correct options.
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Ozell
11 months ago
A, C, E are the available question types.
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Cristal
11 months ago
Hmm, let's see... Multiple Choice, Yes/No, and Multiple Response seem like the obvious choices here. Gotta cover all the bases, right?
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Dulce
9 months ago
Multiple Response questions allow for more detailed feedback from respondents.
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Felix
9 months ago
Multiple Choice and Yes/No questions are great for getting quick responses.
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Willis
10 months ago
I think it's important to have a variety of question types to gather different types of feedback.
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Veta
10 months ago
I agree, those are the most common question types used in evaluation forms.
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