Genesys GCP-GCX Exam - Topic 1 Question 29 Discussion

Actual exam question for Genesys's GCP-GCX exam

Question #: 29
Topic #: 1

[All GCP-GCX Questions]

Which of the following operating systems are supported by Genesys Cloud CX mobile applications? (Choose two.)

AHarmony OS

BiOS

CWindows 10 Mobile

DAndroid

Show Suggested Answer

Suggested Answer: A, B, E

Genesys Cloud CX offers various telephony connection options to accommodate different deployment and operational needs. 'Genesys Cloud CX Voice' is the native telephony service, 'BYOC Cloud' allows for the use of external cloud carriers, and 'BYOC Premises' enables connection to traditional on-premises telephony infrastructure. These options provide flexibility in telephony integration and call management.

by Mila at Jun 02, 2024, 11:57 PM

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Gracia

4 months ago

Surprised Harmony OS isn't on the list!

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Gerardo

5 months ago

Yup, iOS and Android are the main ones.

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Regenia

5 months ago

Windows 10 Mobile? No way, right?

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Janet

5 months ago

I thought Harmony OS was supported too?

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Vilma

5 months ago

Definitely iOS and Android!

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Mi

6 months ago

Windows 10 Mobile seems outdated, so I doubt it's one of the options.

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Matthew

6 months ago

Harmony OS sounds familiar, but I can't recall if it's actually supported.

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Claudia

6 months ago

I remember practicing a question like this, and I think Android was mentioned as well.

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Ahmed

6 months ago

I think iOS is definitely one of the supported operating systems, but I'm not sure about the second one.

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Gregoria

6 months ago

I'm a bit confused by the options here. Harmony OS and Windows 10 Mobile aren't as common as the others. I'll have to do a quick search to see if Genesys Cloud CX actually supports those platforms.

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Sabra

6 months ago

Okay, I've got this! Based on my knowledge of mobile platforms, I'm pretty sure the correct answers are iOS and Android. Those are the two most widely used mobile operating systems, so that's my best guess.

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Loren

6 months ago

Hmm, I'm not too familiar with Genesys Cloud CX, so I'll need to think this through. Let me re-read the question and options a few times to make sure I understand.

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Eun

6 months ago

This looks like a straightforward question about mobile operating systems supported by Genesys Cloud CX. I'll need to carefully read the options and think about which two are correct.

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Marvel

6 months ago

This one seems pretty straightforward. I'm going to go with option B - staff have left and been replaced. That's a common cause of stress in a service desk environment.

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Val

6 months ago

I'm pretty sure H.323 registration is part of the functionality, but did call control get mentioned in the materials?

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Wenona

11 months ago

Alright, let's see... iOS and Android, the dynamic duo of the mobile world. Harmony OS? Sounds like a new flavor of ice cream, not an operating system!

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Dorthy

11 months ago

Haha, Harmony OS? That's like asking which dinosaurs are supported by Genesys Cloud CX. iOS and Android are the way to go, my friends.

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Alise

10 months ago

I agree, iOS and Android are the most commonly supported operating systems for Genesys Cloud CX mobile applications.

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Venita

10 months ago

Harmony OS is definitely not a popular choice for supported operating systems.

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Estrella

10 months ago

iOS and Android are definitely the top choices for Genesys Cloud CX mobile applications.

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Henriette

11 months ago

Ooh, iOS and Android, for sure! Those are the big players in the mobile world. Harmony OS? Sounds like something out of a sci-fi movie.

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Clare

11 months ago

I think sticking with iOS and Android is the safest bet.

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Breana

11 months ago

Yeah, Harmony OS does sound pretty futuristic.

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Annice

11 months ago

I agree, iOS and Android are definitely the most popular choices.

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Felix

11 months ago

B and D, definitely. Windows 10 Mobile? Isn't that a relic from the past? I can't imagine anyone still using that.

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Bobbye

10 months ago

I think most people would choose B and D over Windows 10 Mobile. It's just not as widely used anymore.

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Shonda

10 months ago

Yeah, Windows 10 Mobile is definitely not a popular choice anymore. B and D are the more modern options.

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Elenor

11 months ago

I agree, B and D are the way to go. Windows 10 Mobile is pretty outdated.

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Leigha

12 months ago

iOS and Android? That's a no-brainer. Harmony OS? Isn't that Huawei's thing? I guess they're trying to branch out, but I doubt it's widely supported.

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Lezlie

11 months ago

Harmony OS is indeed Huawei's operating system, but it is not one of the supported options for Genesys Cloud CX mobile applications.

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Lezlie

11 months ago

Yes, iOS and Android are the supported operating systems for Genesys Cloud CX mobile applications.

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Willard

12 months ago

I'm not sure about Harmony OS, but I know for sure that Windows 10 Mobile is not supported.

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Willie

1 year ago

I agree with Cora. iOS and Android are the most common operating systems for mobile applications.

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Cora

1 year ago

I think it's B) iOS and D) Android.

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