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Which of the following operating systems are supported by Genesys Cloud CX mobile applications? (Choose two.)
Suggested Answer: A, B, E
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Genesys Cloud CX offers various telephony connection options to accommodate different deployment and operational needs. 'Genesys Cloud CX Voice' is the native telephony service, 'BYOC Cloud' allows for the use of external cloud carriers, and 'BYOC Premises' enables connection to traditional on-premises telephony infrastructure. These options provide flexibility in telephony integration and call management.
34 comments · newest first
GR
Gracia
11 months ago
Surprised Harmony OS isn't on the list!
GE
Gerardo
11 months ago
Yup, iOS and Android are the main ones.
RE
Regenia
11 months ago
Windows 10 Mobile? No way, right?
JA
Janet
12 months ago
I thought Harmony OS was supported too?
VI
Vilma
12 months ago
Definitely iOS and Android!
MI
Mi
1 year ago
Windows 10 Mobile seems outdated, so I doubt it's one of the options.
MA
Matthew
1 year ago
Harmony OS sounds familiar, but I can't recall if it's actually supported.
CL
Claudia
1 year ago
I remember practicing a question like this, and I think Android was mentioned as well.
AH
Ahmed
1 year ago
I think iOS is definitely one of the supported operating systems, but I'm not sure about the second one.
GR
Gregoria
1 year ago
I'm a bit confused by the options here. Harmony OS and Windows 10 Mobile aren't as common as the others. I'll have to do a quick search to see if Genesys Cloud CX actually supports those platforms.
SA
Sabra
1 year ago
Okay, I've got this! Based on my knowledge of mobile platforms, I'm pretty sure the correct answers are iOS and Android. Those are the two most widely used mobile operating systems, so that's my best guess.
LO
Loren
1 year ago
Hmm, I'm not too familiar with Genesys Cloud CX, so I'll need to think this through. Let me re-read the question and options a few times to make sure I understand.
EU
Eun
1 year ago
This looks like a straightforward question about mobile operating systems supported by Genesys Cloud CX. I'll need to carefully read the options and think about which two are correct.
MA
Marvel
1 year ago
This one seems pretty straightforward. I'm going to go with option B - staff have left and been replaced. That's a common cause of stress in a service desk environment.
VA
Val
1 year ago
I'm pretty sure H.323 registration is part of the functionality, but did call control get mentioned in the materials?
WE
Wenona
1 year ago
Alright, let's see... iOS and Android, the dynamic duo of the mobile world. Harmony OS? Sounds like a new flavor of ice cream, not an operating system!
DO
Dorthy
1 year ago
Haha, Harmony OS? That's like asking which dinosaurs are supported by Genesys Cloud CX. iOS and Android are the way to go, my friends.
AL
Alise
1 year ago
I agree, iOS and Android are the most commonly supported operating systems for Genesys Cloud CX mobile applications.
VE
Venita
1 year ago
Harmony OS is definitely not a popular choice for supported operating systems.
ES
Estrella
1 year ago
iOS and Android are definitely the top choices for Genesys Cloud CX mobile applications.
HE
Henriette
1 year ago
Ooh, iOS and Android, for sure! Those are the big players in the mobile world. Harmony OS? Sounds like something out of a sci-fi movie.
CL
Clare
1 year ago
I think sticking with iOS and Android is the safest bet.
BR
Breana
1 year ago
Yeah, Harmony OS does sound pretty futuristic.
AN
Annice
1 year ago
I agree, iOS and Android are definitely the most popular choices.
FE
Felix
2 years ago
B and D, definitely. Windows 10 Mobile? Isn't that a relic from the past? I can't imagine anyone still using that.
BO
Bobbye
1 year ago
I think most people would choose B and D over Windows 10 Mobile. It's just not as widely used anymore.
SH
Shonda
1 year ago
Yeah, Windows 10 Mobile is definitely not a popular choice anymore. B and D are the more modern options.
EL
Elenor
1 year ago
I agree, B and D are the way to go. Windows 10 Mobile is pretty outdated.
LE
Leigha
2 years ago
iOS and Android? That's a no-brainer. Harmony OS? Isn't that Huawei's thing? I guess they're trying to branch out, but I doubt it's widely supported.
LE
Lezlie
1 year ago
Harmony OS is indeed Huawei's operating system, but it is not one of the supported options for Genesys Cloud CX mobile applications.
LE
Lezlie
1 year ago
Yes, iOS and Android are the supported operating systems for Genesys Cloud CX mobile applications.
WI
Willard
2 years ago
I'm not sure about Harmony OS, but I know for sure that Windows 10 Mobile is not supported.
WI
Willie
2 years ago
I agree with Cora. iOS and Android are the most common operating systems for mobile applications.
CO
Cora
2 years ago
I think it's B) iOS and D) Android.