Genesys Exam GCP-GCX Topic 1 Question 24 Discussion

Actual exam question for Genesys's Genesys Cloud CX Certified Professional - Consolidated exam

Question #: 24
Topic #: 1

[All Genesys Cloud CX Certified Professional - Consolidated Questions]

Select the correct Telephony Connection Options from the list:

Choose 3 answers

AGenesys Cloud CX Voice

BBYOC Cloud

CExternal Gateway

DAWS Bridge

EBYOC Premises

Show Suggested Answer

Suggested Answer: A, B, E

Genesys Cloud CX offers various telephony connection options to accommodate different deployment and operational needs. 'Genesys Cloud CX Voice' is the native telephony service, 'BYOC Cloud' allows for the use of external cloud carriers, and 'BYOC Premises' enables connection to traditional on-premises telephony infrastructure. These options provide flexibility in telephony integration and call management.

by Nichelle at Apr 09, 2024, 06:21 AM

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Dino

12 days ago

Okay, let's recap: Genesys Cloud CX Voice, BYOC Cloud, and External Gateway. Does that sound like the right combination to you guys?

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Fabiola

14 days ago

Ah, BYOC Premises! That's an interesting one. It must be for connecting an on-premises telephony system to the cloud. Yeah, that could be a good option too.

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Edda

15 days ago

Hmm, I'm not too sure about AWS Bridge. Isn't that for connecting to AWS services specifically? I'm not sure if that's the right choice here.

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Jina

16 days ago

I'm leaning towards External Gateway as well. That would allow us to connect our on-premises telephony system to the cloud, right?

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Zachary

18 days ago

Okay, let's think this through. Genesys Cloud CX Voice is definitely a valid option, as it's a cloud-based telephony solution. BYOC Cloud could also be a good choice if we need to bring our own cloud-based telephony service.

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Katheryn

20 days ago

Hmm, this is a tricky one. We need to choose 3 out of the 5 options, and I'm not entirely sure about all of them.

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