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Genesys Exam GCP-GC-REP Topic 7 Question 8 Discussion
Actual exam question for
Genesys's
Genesys Cloud Certified Professional - Reporting and Analytics exam
Question #: 8
Topic #: 7
[All Genesys Cloud Certified Professional - Reporting and Analytics Questions]
Topic #: 7
You just ran the Queue Metrics Interval report and unsure how the average speed of answer (ASA) was calculated. Where can you find this information for Genesys Cloud Contact Center?
Suggested Answer:
A
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