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Select the applicable options for Genesys Cloud Architect. (Choose three.)
Suggested Answer: A, B, C
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17 comments · newest first
LO
Louann
10 months ago
A and B are obvious, but C is a bit surprising.
KI
Kiera
10 months ago
I think D is also a must-have!
RE
Refugia
11 months ago
Wait, can Genesys really convert text to speech? That's cool!
BR
Brande
11 months ago
I disagree, E should be in there too!
BE
Ben
11 months ago
Definitely A, B, and C!
AL
Alva
11 months ago
I’m leaning towards B, C, and D, but I’m not entirely confident about D. It feels familiar, though.
DE
Delmy
12 months ago
I’m a bit confused; I feel like E might be more related to a different role, but I can't recall clearly.
CI
Ciara
12 months ago
I remember practicing a question similar to this, and I think A and D were included in that one.
KE
Kerry
1 year ago
I think options B and C are definitely part of the Genesys Cloud Architect role, but I'm not sure about the third one.
LE
Leatha
1 year ago
Let me see here... Looks like I need to select the top three capabilities for a Genesys Cloud Architect. I'll focus on the core contact center functions like playing messages, converting text, and setting up queues and skills. Gotta make sure I get this right.
TH
Theodora
1 year ago
This is a good one. As a Genesys Cloud Architect, I'd say the key things are being able to configure the contact center, manage queues and skills, and handle call routing. I'm pretty confident I can nail this question.
TR
Tracey
1 year ago
Hmm, I'm a bit unsure about this one. I know Genesys Cloud is a contact center platform, but I'm not totally familiar with the specific architect role and responsibilities. I'll need to think this through carefully.
FR
Frederica
1 year ago
Okay, this looks straightforward. I'll start by identifying the key capabilities of a Genesys Cloud Architect, like playing pre-recorded messages, converting text to speech, and configuring queues and skills.
ST
Stephania
1 year ago
E is a must-have, and C and D are essentials too. This exam is testing our Genesys Cloud Architect expertise, not our stand-up comedy skills.
OT
Otis
1 year ago
A, C, and D? Piece of cake! Genesys Cloud Architect is like a superhero's toolkit for the call center world.
CH
Chanel
1 year ago
I agree with Dorethea, configuring queues, skills, and routing calls are important for a Genesys Cloud Architect.
DO
Dorethea
1 year ago
I think the applicable options are C, D, and E.