Genesys Exam GCP-GC-ADM Topic 9 Question 50 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 50
Topic #: 9

What statements are true regarding contact lists used for outbound campaigns? (Choose three.)

AContact lists must contain the home phone number and first and last name fields, at a minimum

BContact lists are read-only and cannot be updated by the agents

CA contact list can have its own unique structure, including an arbitrary number of phone number types

DEach campaign can have its own contact list, or contact lists can be shared among campaigns

ETo use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name

Show Suggested Answer

Suggested Answer: A

by Omer at May 31, 2024, 06:15 AM

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Emilio

2 months ago

I'm stumped on this one. I guess I'll just throw a dart and hope for the best. Maybe the correct answers are B, D, and E? Yolo!

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Jani

2 months ago

Wow, this is a tricky one! I'm going to go with C, D, and E. The callable times feature is really important, so I want to make sure I get that right.

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Reita

7 days ago

E) To use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name

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Kathryn

10 days ago

D) Each campaign can have its own contact list, or contact lists can be shared among campaigns

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Linwood

16 days ago

C) A contact list can have its own unique structure, including an arbitrary number of phone number types

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Nobuko

2 months ago

I'm pretty confident about B and D. The contact lists being read-only makes sense to me, and I know we can share them across campaigns.

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Tayna

28 days ago

E) To use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name

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Sina

1 months ago

That's correct! Those are two true statements about contact lists for outbound campaigns.

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Katy

1 months ago

D) Each campaign can have its own contact list, or contact lists can be shared among campaigns

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Tommy

1 months ago

B) Contact lists are read-only and cannot be updated by the agents

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Melissa

3 months ago

I'm not sure about B, though. I think contact lists can be updated by agents in some cases.

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Vashti

3 months ago

A, C, and D seem to be the correct answers. I'm not sure about the rest, but I'll give it a shot.

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Myong

2 months ago

Make sure to review the other options to see if they are true or false.

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Myong

2 months ago

A, C, and D are correct. Good job!

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Shawn

3 months ago

I agree with you, Layla. Contact lists can have different structures and can be shared among campaigns.

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Layla

3 months ago

I think A, C, and D are true about contact lists.

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