Genesys Exam GCP-GC-ADM Topic 9 Question 50 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 50
Topic #: 9

What statements are true regarding contact lists used for outbound campaigns? (Choose three.)

AContact lists must contain the home phone number and first and last name fields, at a minimum

BContact lists are read-only and cannot be updated by the agents

CA contact list can have its own unique structure, including an arbitrary number of phone number types

DEach campaign can have its own contact list, or contact lists can be shared among campaigns

ETo use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name

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Suggested Answer: A

by Omer at May 31, 2024, 06:15 AM

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17 days ago

I think A, C, and D are true about contact lists.

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