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Genesys GCP-GC-ADM Exam - Topic 9 Question 50 Discussion

What statements are true regarding contact lists used for outbound campaigns? (Choose three.)
A) Contact lists must contain the home phone number and first and last name fields, at a minimum
B) Contact lists are read-only and cannot be updated by the agents
C) A contact list can have its own unique structure, including an arbitrary number of phone number types
D) Each campaign can have its own contact list, or contact lists can be shared among campaigns
E) To use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name

Genesys GCP-GC-ADM Exam - Topic 9 Question 50 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam
Question #: 50
Topic #: 9
[All GCP-GC-ADM Questions]

What statements are true regarding contact lists used for outbound campaigns? (Choose three.)

Show Suggested Answer Hide Answer
Suggested Answer: A

by Omer at May 31, 2024, 06:15 AM

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Carmen
9 months ago
I heard about the time zone requirement, but is it really necessary for every number?
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Desirae
9 months ago
Each campaign can definitely have its own list, that's a standard practice.
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Precious
9 months ago
Wait, are contact lists really read-only? That seems odd.
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Joye
10 months ago
Totally agree, but I think they can be updated by agents.
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Johnna
10 months ago
Contact lists need first and last names, that's a must!
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Dorothy
10 months ago
I vaguely recall something about time zones and phone numbers, but I can't remember if that was for callable times or something else.
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Elsa
10 months ago
I feel like we discussed how each campaign can have its own contact list, so maybe D is true?
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Fannie
11 months ago
I remember something about contact lists being editable, so I don't think option B is correct.
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Gilma
11 months ago
I think contact lists need to have at least a name and a phone number, but I'm not sure if both are mandatory.
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Christoper
11 months ago
This is straightforward, I've worked with contact lists before. C, D, and E are all true - the lists can have custom structures, be shared across campaigns, and use time zone data. I'm confident in those answers.
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Rolland
11 months ago
Hmm, I'm a little confused on this one. I know the contact lists have to have certain fields, but I can't remember the specifics. I'll just have to make my best guess and hope for the partial credit.
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Rosio
11 months ago
Alright, I've got this. A is false, we don't need home phone numbers. B is also false, the lists can be updated. C, D, and E all sound right to me. Time to mark those down.
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Winfred
11 months ago
Okay, let me see here. I think option C is definitely true - the contact list structure can be customized. But I'm not sure about the other options, I'll have to think this through.
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Germaine
11 months ago
Hmm, this looks like a tricky one. I'll need to carefully read through each option and think about the key requirements for contact lists in outbound campaigns.
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Reita
11 months ago
Hmm, I'm not too sure about this one. I'll have to think it through carefully. Maybe I should review my notes on network security components.
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Antione
11 months ago
I seem to recall that 1 and 4 are important, but I feel like I might be missing something on the rest.
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Iluminada
11 months ago
Wait, do I need to create the alert rule before or after configuring Slack? I want to make sure I get this right.
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Emilio
1 year ago
I'm stumped on this one. I guess I'll just throw a dart and hope for the best. Maybe the correct answers are B, D, and E? Yolo!
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Jani
1 year ago
Wow, this is a tricky one! I'm going to go with C, D, and E. The callable times feature is really important, so I want to make sure I get that right.
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Reita
1 year ago
E) To use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name
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Kathryn
1 year ago
D) Each campaign can have its own contact list, or contact lists can be shared among campaigns
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Linwood
1 year ago
C) A contact list can have its own unique structure, including an arbitrary number of phone number types
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Nobuko
1 year ago
I'm pretty confident about B and D. The contact lists being read-only makes sense to me, and I know we can share them across campaigns.
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Tayna
1 year ago
E) To use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name
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Sina
1 year ago
That's correct! Those are two true statements about contact lists for outbound campaigns.
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Katy
1 year ago
D) Each campaign can have its own contact list, or contact lists can be shared among campaigns
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Tommy
1 year ago
B) Contact lists are read-only and cannot be updated by the agents
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Melissa
1 year ago
I'm not sure about B, though. I think contact lists can be updated by agents in some cases.
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Vashti
1 year ago
A, C, and D seem to be the correct answers. I'm not sure about the rest, but I'll give it a shot.
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Myong
1 year ago
Make sure to review the other options to see if they are true or false.
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Myong
1 year ago
A, C, and D are correct. Good job!
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Shawn
1 year ago
I agree with you, Layla. Contact lists can have different structures and can be shared among campaigns.
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Layla
1 year ago
I think A, C, and D are true about contact lists.
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