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What statements are true regarding contact lists used for outbound campaigns? (Choose three.)
Suggested Answer: A
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33 comments · newest first
CA
Carmen
11 months ago
I heard about the time zone requirement, but is it really necessary for every number?
DE
Desirae
11 months ago
Each campaign can definitely have its own list, that's a standard practice.
PR
Precious
11 months ago
Wait, are contact lists really read-only? That seems odd.
JO
Joye
12 months ago
Totally agree, but I think they can be updated by agents.
JO
Johnna
12 months ago
Contact lists need first and last names, that's a must!
DO
Dorothy
1 year ago
I vaguely recall something about time zones and phone numbers, but I can't remember if that was for callable times or something else.
EL
Elsa
1 year ago
I feel like we discussed how each campaign can have its own contact list, so maybe D is true?
FA
Fannie
1 year ago
I remember something about contact lists being editable, so I don't think option B is correct.
GI
Gilma
1 year ago
I think contact lists need to have at least a name and a phone number, but I'm not sure if both are mandatory.
CH
Christoper
1 year ago
This is straightforward, I've worked with contact lists before. C, D, and E are all true - the lists can have custom structures, be shared across campaigns, and use time zone data. I'm confident in those answers.
RO
Rolland
1 year ago
Hmm, I'm a little confused on this one. I know the contact lists have to have certain fields, but I can't remember the specifics. I'll just have to make my best guess and hope for the partial credit.
RO
Rosio
1 year ago
Alright, I've got this. A is false, we don't need home phone numbers. B is also false, the lists can be updated. C, D, and E all sound right to me. Time to mark those down.
WI
Winfred
1 year ago
Okay, let me see here. I think option C is definitely true - the contact list structure can be customized. But I'm not sure about the other options, I'll have to think this through.
GE
Germaine
1 year ago
Hmm, this looks like a tricky one. I'll need to carefully read through each option and think about the key requirements for contact lists in outbound campaigns.
RE
Reita
1 year ago
Hmm, I'm not too sure about this one. I'll have to think it through carefully. Maybe I should review my notes on network security components.
AN
Antione
1 year ago
I seem to recall that 1 and 4 are important, but I feel like I might be missing something on the rest.
IL
Iluminada
1 year ago
Wait, do I need to create the alert rule before or after configuring Slack? I want to make sure I get this right.
EM
Emilio
1 year ago
I'm stumped on this one. I guess I'll just throw a dart and hope for the best. Maybe the correct answers are B, D, and E? Yolo!
JA
Jani
1 year ago
Wow, this is a tricky one! I'm going to go with C, D, and E. The callable times feature is really important, so I want to make sure I get that right.
RE
Reita
1 year ago
E) To use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name
KA
Kathryn
1 year ago
D) Each campaign can have its own contact list, or contact lists can be shared among campaigns
LI
Linwood
1 year ago
C) A contact list can have its own unique structure, including an arbitrary number of phone number types
NO
Nobuko
2 years ago
I'm pretty confident about B and D. The contact lists being read-only makes sense to me, and I know we can share them across campaigns.
TA
Tayna
1 year ago
E) To use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name
SI
Sina
1 year ago
That's correct! Those are two true statements about contact lists for outbound campaigns.
KA
Katy
1 year ago
D) Each campaign can have its own contact list, or contact lists can be shared among campaigns
TO
Tommy
1 year ago
B) Contact lists are read-only and cannot be updated by the agents
ME
Melissa
2 years ago
I'm not sure about B, though. I think contact lists can be updated by agents in some cases.
VA
Vashti
2 years ago
A, C, and D seem to be the correct answers. I'm not sure about the rest, but I'll give it a shot.
MY
Myong
1 year ago
Make sure to review the other options to see if they are true or false.
MY
Myong
1 year ago
A, C, and D are correct. Good job!
SH
Shawn
2 years ago
I agree with you, Layla. Contact lists can have different structures and can be shared among campaigns.
LA
Layla
2 years ago
I think A, C, and D are true about contact lists.