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Genesys GCP-GC-ADM Exam - Topic 9 Question 15 Discussion

What is a fatal question in an Evaluation Form?
B) Fatal Questions are also critical Questions. If scored ''No'' the evaluation score will be zero
A) Fatal Questions have a heavier weight than non-fatal Questions
C) Fatal Questions are also critical Questions. If scored ''No'' the agent will be terminated
D) Fatal Questions are the same as critical Questions

Genesys GCP-GC-ADM Exam - Topic 9 Question 15 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam
Question #: 15
Topic #: 9
[All GCP-GC-ADM Questions]

What is a fatal question in an Evaluation Form?

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Suggested Answer: B

https://help.mypurecloud.com/articles/configure-a-fatal-QUESTION/

by Ty at May 03, 2022, 10:50 AM

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Jesse
9 months ago
A is misleading, weight doesn't matter if the score is zero.
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Josefa
9 months ago
Wait, are fatal and critical questions really the same?
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Rashida
10 months ago
C sounds extreme, termination for a "No"? Really?
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Lezlie
10 months ago
Totally agree with B, that's how it should be!
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Brittani
10 months ago
I think B is correct, zero score if "No" is a big deal.
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Lynda
10 months ago
I thought fatal questions were just another term for critical questions, but now I'm questioning if there's a difference in their implications.
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Roselle
10 months ago
I feel like I read that if you score "No" on a fatal question, it could mean you fail the evaluation completely, but I can't recall the exact details.
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Domitila
11 months ago
I remember practicing a question about critical questions, and I think fatal questions might be similar but with more severe consequences.
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Yvette
11 months ago
I think fatal questions are really important, but I'm not sure if they lead to termination or just a zero score.
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Carlene
11 months ago
I feel pretty confident that A is the right answer. Defining the routing within the delivery properties is the most straightforward way to ensure all deliveries are stored in the correct folder.
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Rory
11 months ago
This looks like a classic Azure Virtual Desktop disaster recovery question. I think the key here is to set up a secondary site in the US West region that can take over if the primary site in US East goes down.
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Sherell
11 months ago
I'm a bit confused by this question. There are a few different strategies mentioned, and I'm not sure which one would be the most appropriate. I'll have to re-read the question carefully and try to determine the best course of action.
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Stanton
11 months ago
This one seems tricky, but I think I can work through it. I'll start by looking at the security policy and see if that gives me any clues.
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Alyce
11 months ago
I think the ethical codes we discussed highlight the importance of accurate representation. If the proposal checks out and references are solid, well... it feels risky to dig deeper into vague criticisms.
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