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Genesys GCP-GC-ADM Exam - Topic 8 Question 87 Discussion

Posted by Deeanna on May 11, 2026 at 12:10 PM

Call Recording is enabled in .

Suggested Answer: A

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25 comments · newest first
MA
Malissa 2 days ago
I’m leaning towards B) Admin > Quality too. Seems logical.
LU
Lura 7 days ago
But Quality could also be right. It’s about monitoring calls.
GI
Gilberto 12 days ago
I agree with Nobuko. Telephony makes sense for call recording.
AN
Andree 17 days ago
Really? I feel it's C) Admin > Contact Center.
NO
Nobuko 22 days ago
I think it's A) Admin > Telephony.
DO
Dorothy 28 days ago
I’m confused. Why not just check all options?
MO
Monroe 1 month ago
I’m leaning towards B) Admin > Quality. It fits the context.
AN
Anthony 1 month ago
But Quality could also be a good option, right?
TY
Ty 1 month ago
I agree with Jordan. Telephony makes sense for call recording.
PA
Paulina 2 months ago
Really? I feel it's C) Admin > Contact Center.
JO
Jordan 2 months ago
I think it's A) Admin > Telephony.
EL
Elenora 2 months ago
Totally agree, Telephony is the right spot!
TI
Titus 2 months ago
Wait, is it really in Telephony? I thought it was somewhere else!
JU
Judy 2 months ago
No way, I always found it in Contact Center!
KA
Karima 2 months ago
I thought it was under Quality.
KE
Keena 3 months ago
It's definitely in Admin > Telephony.
TA
Tamesha 3 months ago
Are you guys sure? I feel like I've seen it somewhere else.
TA
Tammi 3 months ago
100% sure it's Telephony. No doubt about it!
AD
Adria 3 months ago
Wait, really? I always assumed it was in Contact Center.
FA
Fannie 3 months ago
I thought it was under Quality, but I guess not!
MY
Myra 4 months ago
It's definitely in Admin > Telephony.
DE
Denise 4 months ago
I vaguely recall something about call recordings being linked to quality management, so maybe it’s Admin > Quality?
JA
Jame 4 months ago
I’m torn between Admin > Telephony and Admin > Contact Center. I need to double-check my notes.
IZ
Izetta 4 months ago
I remember practicing a question about call settings, and I feel like it was related to Admin > Quality.
EA
Earleen 6 months ago
I think Call Recording is under Admin > Telephony, but I’m not completely sure.
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