Genesys GCP-GC-ADM Exam - Topic 5 Question 3 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 3
Topic #: 5

[All GCP-GC-ADM Questions]

Recording Policies can be configured for what type(s) of contact(s)?

ACall

BChat

CEmail

DMessage

EAll of the above

Show Suggested Answer

Suggested Answer: A

by Sue at May 06, 2022, 02:15 PM

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Barrie

4 months ago

Not sure about recording messages, seems a bit much.

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Sherell

4 months ago

Yeah, I agree with Delmy, all of the above makes sense!

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Leanna

4 months ago

Wait, can we record emails too? That’s new to me.

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Yoko

4 months ago

Definitely just calls and chats.

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Delmy

5 months ago

I think it’s all types of contacts!

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Mertie

5 months ago

I’m leaning towards "All of the above," but I’m a bit confused about whether messages are included.

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Dante

5 months ago

I feel like I read somewhere that recording policies cover all of the options listed, but I can't recall the specifics.

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King

5 months ago

I remember practicing a question like this, and I think it was all types of contacts, including messages.

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Reuben

5 months ago

I think recording policies can apply to calls and chats, but I'm not entirely sure about emails.

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Melinda

5 months ago

This question seems straightforward, but I want to make sure I understand the key benefits of scoping. I'll read through the options carefully and choose the two that best match the question.

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Hubert

5 months ago

I'm pretty confident about this one. The CI Type on the Discovery Pattern form and computer_system should be the two variables automatically available for horizontal discovery patterns.

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Eura

5 months ago

Hmm, I'm a bit unsure about this one. I know Domain Local groups are for resources within a domain, but I'm not sure if that applies to a workgroup. Maybe a Local group would be better?

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