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Genesys Exam GCP-GC-ADM Topic 2 Question 1 Discussion

Actual exam question for Genesys's Genesys Cloud Certified Professional - Contact Center Admin exam
Question #: 1
Topic #: 2
[All Genesys Cloud Certified Professional - Contact Center Admin Questions]

What attributes can be assigned to agents to ensure that interactions are routed to the most qualified agent? (Choose two.)

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Suggested Answer: C, E

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