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Genesys GCP-GC-ADM Exam - Topic 11 Question 91 Discussion

Put the steps below in the correct order to successfully complete the Calibration process:1. Evaluate the interactions2. Discuss the calibration results3. Record interactions based on Policies4. Take action on calibration results5. Select and assign interactions for calibration
C) 3, 5, 1, 2, 4
A) 3, 5, 4, 2, 1
B) 3, 5, 1, 4, 2
D) 3, 4, 5, 2, 1

Genesys GCP-GC-ADM Exam - Topic 11 Question 91 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam
Question #: 91
Topic #: 11
[All GCP-GC-ADM Questions]

Put the steps below in the correct order to successfully complete the Calibration process:

1. Evaluate the interactions

2. Discuss the calibration results

3. Record interactions based on Policies

4. Take action on calibration results

5. Select and assign interactions for calibration

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Suggested Answer: C

by Toi at Jul 20, 2026, 08:03 PM

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Naomi
5 days ago
I think the first step should definitely be recording interactions based on policies, but I'm not sure about the rest.
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