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Genesys GCP-GC-ADM Exam - Topic 1 Question 86 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam
Question #: 86
Topic #: 1
[All GCP-GC-ADM Questions]

Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?

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Suggested Answer: D

https://help.mypurecloud.com/articles/quality-administrator-dashboard/

by Dierdre at May 05, 2026, 12:44 AM

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Goldie
2 days ago
I remember something about calibration activity being in Admin>Quality, but I can't recall where the evaluation scores are.
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Hubert
8 days ago
I think the scores and evaluation activity might be under Performance>Agents, but I'm not entirely sure.
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