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After a devastating office fire, all staff are moved to other branches of the company. At what moment in the incident management process is this measure effectuated?
Suggested Answer: A
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12 comments · newest first
LI
Lisandra
12 months ago
I agree, moving staff is a key recovery step.
BE
Bette
12 months ago
Wait, are we really moving everyone? Seems drastic!
LA
Lang
1 year ago
Definitely between recovery and normal operations!
WI
Winfred
1 year ago
I think it's actually between classification and escalation.
DA
Dannie
1 year ago
This would be during recovery phase.
LO
Lou
1 year ago
I’m a bit confused. I thought moving staff was part of the recovery process, but I can't remember if it’s before or after normal operations are restored.
EL
Elke
1 year ago
This question feels familiar. I practiced one about incident response phases, and I think the relocation would happen after the damage is assessed, so maybe between incident and damage?
LI
Linn
1 year ago
I think the staff relocation happens after the incident is confirmed, so maybe it's between classification and escalation?
LA
Lai
1 year ago
I'm not entirely sure, but I remember something about recovery being a phase where staff might be moved. Could it be between recovery and normal operations?
GA
Gaston
1 year ago
Hmm, I'm not entirely sure about this one. I'll need to think it through carefully before selecting an answer.
LO
Louvenia
1 year ago
I'm not totally sure about this one. The question mentions a few different ways to approach it, but I'm not confident which one is the best solution. I may need to review some Salesforce forecast management concepts before answering.
MA
Marjory
1 year ago
I remember us discussing PERT charts, but they seemed more focused on timelines than on change management. Is that right?