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Al bought a digital camera from his local electronics store. When he first used it he found the zoom lens function was inoperative because a gear was installed improperly. For the manufacturer of the camera this would be categorized as what type of cost?
Suggested Answer: D
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33 comments · newest first
CA
Carri
11 months ago
Prevention Cost could also apply if they had better quality checks!
MA
Maile
11 months ago
Yup, Internal Failure makes sense here.
KA
Katheryn
11 months ago
Wait, are we sure it’s not an External Failure Cost? Seems like it affects the customer directly.
BR
Bronwyn
12 months ago
I agree, it’s all about fixing mistakes before it reaches the customer.
DY
Dyan
12 months ago
That's definitely an Internal Failure Cost.
TA
Tarra
12 months ago
I believe it's an Internal Failure Cost because it relates to a defect that occurred during production, but I could be mixing it up with Prevention Costs.
KA
Kate
1 year ago
This question feels familiar; I think we had a practice question about defective products and their costs. I might lean towards Appraisal Cost, but I'm not confident.
BA
Barrett
1 year ago
I'm not entirely sure, but I remember something about Internal Failure Costs being related to problems found before the product is sold.
GE
Geraldine
1 year ago
I think this might be an External Failure Cost since the customer is experiencing an issue after purchase.
JE
Jeannetta
1 year ago
This is a tricky one. I'm debating between internal failure cost and prevention cost. The question mentions the gear was installed improperly, so maybe that's a prevention cost issue. I'll have to review my notes to be sure.
GO
Golda
1 year ago
Okay, I think I've got it. Since the camera had a problem right out of the box, that would be considered an internal failure cost for the manufacturer, not an external failure cost. The key is that the issue was identified before the customer used the camera normally.
LI
Lillian
1 year ago
Hmm, I'm a little unsure about this one. Is the internal failure cost the right answer, or could it be external failure cost since the customer experienced the issue? I'll have to think this through carefully.
DA
Daniela
1 year ago
This seems like a straightforward quality control question. The camera had a manufacturing defect, so I think the answer is internal failure cost.
GR
Graciela
1 year ago
Internal failure cost, no doubt. Though I bet the manufacturer wishes they had a 'teleportation cost' to instantly fix these problems.
ER
Erinn
1 year ago
I'm going with internal failure cost. Gotta love those quality control issues!
TO
Toshia
1 year ago
Prevention cost? Really? I don't think the manufacturer was trying to prevent this issue. Internal failure cost makes the most sense to me.
AV
Avery
1 year ago
A) Internal Failure Cost
YO
Yoko
1 year ago
C) External Failure Cost
DO
Dorsey
1 year ago
A) Internal Failure Cost
FL
Florencia
1 year ago
I'm not sure about this one. Could it be an external failure cost since the customer experienced the issue?
MO
Mohammad
1 year ago
This is clearly an internal failure cost. The manufacturer had to bear the cost of the improperly installed gear, which is an internal issue.
AL
Allene
1 year ago
C) External Failure Cost
SH
Shonda
1 year ago
Exactly, it was a cost incurred due to a defect in the product.
JA
Jacquelyne
1 year ago
A) Internal Failure Cost
MA
Major
1 year ago
That makes sense, since it was a problem with the manufacturing process.
HO
Howard
1 year ago
No, it was an issue with the product itself, not after it was sold.
LA
Lavelle
1 year ago
C) External Failure Cost
TY
Tyisha
1 year ago
That makes sense, since it was an issue with the manufacturing process.
LA
Lavina
1 year ago
A) Internal Failure Cost
JA
Jacqueline
1 year ago
A) Internal Failure Cost
ID
Idella
2 years ago
I'm not sure, but I think it could also be C) External Failure Cost since the issue was discovered after the camera was sold.
HE
Helaine
2 years ago
I agree with Lynelle, because the gear was installed improperly by the manufacturer.
LY
Lynelle
2 years ago
I think the answer is A) Internal Failure Cost.