As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.
Swim lanes, that's it! I remember learning about that in my process improvement class. The swim lanes help you identify the handoffs between departments and where the process might get held up. I'm feeling good about selecting that answer.
Okay, I've got this. The feature that shows the different departments in a process map is called swim lanes. That allows you to see which steps in the process are handled by each department.
Hmm, I'm a little unsure about this one. I know process maps are used to visualize a process, but I can't quite remember the specific term for the feature that shows the different departments. Let me think this through...
This looks like a straightforward question about process mapping. I'm pretty confident I know the answer - it's swim lanes, which are used to show the different departments or functional areas involved in a process.
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