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GAQM Exam CLSSYB-001 Topic 1 Question 21 Discussion

Actual exam question for GAQM's CLSSYB-001 exam
Question #: 21
Topic #: 1
[All CLSSYB-001 Questions]

Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.

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Suggested Answer: D

by Jettie at Dec 10, 2022, 06:48 PM

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Delbert
15 days ago
Wait, so we're not talking about the voice of the customer being a telemarketer? I'm disappointed.
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Gary
2 days ago
C) Critical-to-Quality
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Corinne
4 days ago
A) Desirable
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Levi
1 months ago
B) Beneficial - Well, duh, of course we want beneficial attributes. But are they really the most critical ones? I'm not so sure.
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Linwood
17 days ago
C) Critical-to-Quality - I believe focusing on critical-to-quality attributes is key to meeting customer expectations.
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Pansy
22 days ago
A) Desirable - I think having desirable attributes is important for customer satisfaction.
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Melda
1 months ago
D) Preferred - Hmm, I guess that's one way to look at it, but I'm pretty sure Critical-to-Quality is the way to go here.
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Cathrine
1 months ago
A) Desirable - I mean, who doesn't want desirable attributes in a product or service? Sign me up!
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Kathryn
20 days ago
C) Critical-to-Quality - Yes, determining critical-to-quality attributes is crucial for meeting customer expectations.
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Van
25 days ago
A) Desirable - Absolutely, having desirable attributes is key to customer satisfaction.
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Annabelle
1 months ago
C) Critical-to-Quality - This is the correct answer. Voice of the Customer is all about identifying the most important attributes that the customer cares about.
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Lyda
2 months ago
I'm not sure, but I think A) Desirable could also be a valid option.
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Rhea
2 months ago
I agree with Sherell, Critical-to-Quality makes the most sense in this context.
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Sherell
2 months ago
I think the answer is C) Critical-to-Quality.
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