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As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time. What is this investigation technique called?
Suggested Answer: A
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31 comments · newest first
RE
Rebbeca
11 months ago
Special purpose records could fit too, but not the best choice.
CR
Craig
11 months ago
Wait, is this really called Activity sampling? Sounds odd.
MA
Marvel
11 months ago
Prototyping is for design, not tracking tasks!
LA
Laquanda
12 months ago
Definitely not shadowing, that's something else.
RO
Rochell
12 months ago
I think it's called Activity sampling.
RO
Rosina
12 months ago
I practiced a question similar to this, and I think "Activity sampling" was the answer, but I might be mixing it up with something else.
CO
Colette
1 year ago
"Special purpose records" sounds familiar, but I can't recall if that's the correct technique for tracking tasks over time.
CU
Curt
1 year ago
I remember something about "shadowing" being used for observing tasks, but it doesn't quite fit the description here.
MO
Mollie
1 year ago
I think this might be related to "Activity sampling," but I'm not entirely sure if that's the right term.
JA
Janine
1 year ago
I'm a bit confused on this one. Is it Shadowing, where the analyst observes the user? Or is it something else, like Prototyping where the user tests a new system? I'll have to think about this one a bit more.
RE
Reita
1 year ago
Okay, let me think this through. The key details are that the business user is keeping track of their actual tasks over time. That sounds like a "special purpose record" to me, so I'll go with option C.
IL
Ilona
1 year ago
Hmm, I'm not totally sure about this one. Is it Prototyping, where the user tests out a new system or process? Or maybe Activity sampling, where the analyst periodically checks in on the user's work?
TA
Tasia
1 year ago
This seems like a straightforward question. I think the answer is Shadowing, where the business analyst observes the user's actual work activities.
CA
Cathrine
1 year ago
Activity sampling? Now that's more like it. Probably the best way to get a snapshot of what's actually happening without the user feeling like they're being watched 24/7.
EM
Emilio
1 year ago
C) Special purpose records.
GE
Gerald
1 year ago
D) Activity sampling.
VI
Vi
1 year ago
A) Shadowing.
AV
Avery
1 year ago
Special purpose records? Sounds like they're going to make the business user fill out a form in triplicate every time they sneeze. Talk about micromanagement!
AY
Ayesha
1 year ago
D) Activity sampling.
GW
Gwenn
1 year ago
C) Special purpose records.
GR
Gregoria
1 year ago
B) Prototyping.
JE
Jeffrey
1 year ago
A) Shadowing.
TE
Terrilyn
1 year ago
Prototyping? I thought that was for designing new products, not investigating business processes. Maybe the analyst wants to build a miniature office and see how the tasks play out.
CH
Chan
2 years ago
Shadowing? Isn't that when you hire a bodyguard to follow you around all day? I guess it could work for a business analyst too, but it might get a little awkward.
VA
Valene
1 year ago
Oh, I see. So it's like having a shadow follow you around at work.
NO
Novella
1 year ago
Shadowing is when someone observes and records the tasks you do.
DA
Darell
1 year ago
D) Activity sampling.
HO
Hoa
2 years ago
A) Shadowing.
KA
Kara
2 years ago
I'm not sure, but I think D) Activity sampling could also be a valid option.
AN
Annmarie
2 years ago
I agree with Lea, shadowing makes sense for this investigation technique.
LE
Lea
2 years ago
I think the answer is A) Shadowing.