As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time. What is this investigation technique called?
I'm a bit confused on this one. Is it Shadowing, where the analyst observes the user? Or is it something else, like Prototyping where the user tests a new system? I'll have to think about this one a bit more.
Okay, let me think this through. The key details are that the business user is keeping track of their actual tasks over time. That sounds like a "special purpose record" to me, so I'll go with option C.
Hmm, I'm not totally sure about this one. Is it Prototyping, where the user tests out a new system or process? Or maybe Activity sampling, where the analyst periodically checks in on the user's work?
Activity sampling? Now that's more like it. Probably the best way to get a snapshot of what's actually happening without the user feeling like they're being watched 24/7.
Special purpose records? Sounds like they're going to make the business user fill out a form in triplicate every time they sneeze. Talk about micromanagement!
Prototyping? I thought that was for designing new products, not investigating business processes. Maybe the analyst wants to build a miniature office and see how the tasks play out.
Shadowing? Isn't that when you hire a bodyguard to follow you around all day? I guess it could work for a business analyst too, but it might get a little awkward.
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