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An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?
Suggested Answer: C
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21 comments · newest first
ES
Essie
11 months ago
Really? I didn't expect that answer!
IR
Irene
11 months ago
I thought it was document analysis at first.
SH
Shizue
11 months ago
Wait, isn't it more about structured observation?
FR
Francesco
12 months ago
Totally agree, that makes the most sense here.
CO
Corazon
12 months ago
I think it's definitely protocol analysis.
LE
Lezlie
12 months ago
Activity sampling sounds familiar, but I can't recall if it specifically involves questioning or just observing tasks.
ER
Ernest
1 year ago
I feel like document analysis could be relevant here, but it seems more focused on reviewing existing documents rather than asking questions.
KE
Keneth
1 year ago
I'm not entirely sure, but I remember something about structured observation being related to watching processes in real-time.
ST
Stevie
1 year ago
I think this might be protocol analysis since it involves asking questions about how something is done.
NO
Nobuko
1 year ago
Okay, I've got this. The analyst is asking questions about how the form is completed, so they're trying to understand the current process. That sounds like they're using a technique to observe the users, not just analyze documents. I'm going with structured observation for this one.
LU
Luann
1 year ago
Hmm, I'm not sure about this one. It could be protocol analysis, where the analyst observes and records the steps the user takes to complete the form. But document analysis also seems possible, if they're looking at the form itself. I'll have to think this through carefully.
TR
Tresa
1 year ago
I think this is a question about observation techniques. The analyst is trying to understand how the customer order form is completed, so I'd guess the answer is structured observation.
AN
Antonio
1 year ago
I'm a bit confused on this. Is the analyst actually observing the users completing the form, or just asking them questions about it? If it's just questions, then document analysis might be the right answer. I'll have to re-read the question to be sure.
NI
Nieves
1 year ago
I'm confident I can solve this. The policy is clearly setting the 'West', 'North', and potentially 'South' communities on 'client2' routes. I'll select the appropriate answer.
PE
Peggie
1 year ago
Hmm, I'm a bit confused here. I know fixed costs don't change with revenue, but I'm not sure if variable costs increase or decrease. I'll have to think this through carefully.
CE
Celestina
1 year ago
OTV sounds familiar, but I'm probably mixing it up with other technologies. It definitely doesn't seem to fit the layer 2 requirement.
KI
Kiera
1 year ago
I'm a bit confused here. Does the phone number need to be provisioned through EMPS? That's not something I'm familiar with.
DE
Delisa
2 years ago
But activity sampling could also be a valid technique to investigate the sales system.
WI
Willard
2 years ago
I think it's protocol analysis because they are studying how the order form is completed.
WE
Werner
2 years ago
I believe it could also be structured observation.
IS
Isaiah
2 years ago
I think the analyst is using document analysis.