When a pool member is markedDOWN, it indicates that the configured health monitor is failing. The most effective troubleshooting approach is to focus on the monitor behavior and the actual traffic between BIG-IP and the pool member.

Enabling monitor logging (Option B)is a recommended first step. Monitor logging provides detailed information about why the health check is failing, such as timeouts, connection refusals, incorrect responses, or unexpected status codes. This directly correlates with BIG-IP troubleshooting best practices and allows administrators to confirm whether the failure is due to application behavior, incorrect monitor configuration, or network reachability.

Collecting a TCPdump packet capture (Option D)is also a highly effective method. A packet capture allows the administrator to verify whether the monitor probes are being sent, whether responses are received, and whether packets are being dropped, reset, or malformed. This is especially valuable when diagnosing firewall issues, SSL problems, or application-level failures.

Reviewing pool statistics (Option C) is useful for general monitoring but does not explainwhya health monitor is failing. Reviewing the routing table (Option A) is typically unnecessary unless there is evidence of a broader routing issue affecting multiple destinations.