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Exin Exam SIAMP Topic 4 Question 28 Discussion

Actual exam question for Exin's SIAMP exam
Question #: 28
Topic #: 4
[All SIAMP Questions]

ZYX is initiating their NEWGEN SIAM transition project As part of the early planning, ZYX identifies key activities and milestones that must be included in the project plan.

What would be the best approach for ZYX to take in designing their SIAM governance framework?

Show Suggested Answer Hide Answer
Suggested Answer: C

Governance Framework Design:

Establishing a comprehensive governance framework is crucial for the success of the SIAM transition project.

Inclusive Working Group:

A working group that includes representation from all ZYX divisions ensures that the governance framework is inclusive and considers the needs and perspectives of all stakeholders.

This collaborative approach fosters buy-in and alignment across the organization.

Review and Define Framework:

The working group should begin by reviewing existing policies and practices to identify areas that need to be aligned with the new SIAM model.

They will then define a framework that includes policies, standards, processes, roles, and structural elements necessary for effective governance.

Benefits:

This method ensures that the governance framework is well-rounded, comprehensive, and tailored to the specific needs of ZYX.


SIAM Professional Body of Knowledge (BoK), Chapter on Governance Framework

ITIL 4: Direct, Plan and Improve (DPI), Section on Governance

by Christoper at Jul 13, 2025, 03:13 PM

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Paris
2 days ago
I’m a bit uncertain about option B. Relying on the service integrator to establish the governance framework feels risky, doesn’t it?
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Francine
8 days ago
I think option C sounds familiar; it emphasizes collaboration across divisions, which seems crucial for a successful SIAM framework.
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Aretha
13 days ago
I remember we discussed the importance of having a governance framework with clear roles, but I'm not sure if option A is the best choice.
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Timothy
19 days ago
I like the idea of option A, with formally appointed governance boards. That would ensure clear decision-making and accountability. But I wonder if it might be too rigid or bureaucratic for a SIAM transition. Option C seems more flexible and collaborative.
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Lachelle
24 days ago
Option B seems like the easiest solution - just let the service integrator handle the governance framework. But I'm not sure if that's the best long-term approach for ZYX. I think it's important for the company to have more control over the SIAM ecosystem.
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Linwood
29 days ago
Hmm, I'm a bit unsure about this one. The options seem quite similar, and I'm not sure which one would be the most effective approach. I might need to re-read the question and think through the pros and cons of each option.
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Edwin
1 month ago
This question seems straightforward - we need to define a governance framework for the SIAM transition. I think option C is the best approach, as it involves getting input from all divisions and defining clear policies, processes, and roles.
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Skye
3 months ago
I think option B is also important, ensuring the service integrator's contract includes responsibility for the governance framework.
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Louvenia
3 months ago
I prefer option C, establishing a working group to review existing policies.
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Dana
3 months ago
Option A sounds a bit too formal and bureaucratic for my liking. I think C strikes the right balance between structure and flexibility.
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Helene
3 months ago
Haha, I bet the service integrator would love option B. Passing the buck on governance? No thanks, ZYX needs to take ownership here.
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Vincenza
2 months ago
C) Establish a working group with representation from all ZYX divisions to review existing policies and practices, then define a framework of policies, standards processes, roles and structural elements
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Erick
3 months ago
A) Define a framework of formally appointed governance boards with clearly documented terms of reference to act as decision making bodies, made up of representatives from all divisions of ZYX
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Alishia
3 months ago
I agree with Anthony, having formally appointed governance boards is crucial.
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Bettyann
4 months ago
Hmm, I'm not sure about D. Expanding the IT Steering Group's responsibilities could work, but a dedicated working group might be better to tackle this complex SIAM transformation.
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Cathrine
3 months ago
User 2
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Tomoko
3 months ago
User 1
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Merlyn
4 months ago
I agree, C is the way to go. Leveraging existing policies and practices while defining a clear framework is a smart way to approach this transition.
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Anthony
4 months ago
I think option A is the best approach.
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Leatha
4 months ago
Option C seems the most comprehensive approach. A working group with diverse representation is key to ensuring the SIAM governance framework meets the organization's needs.
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Karol
3 months ago
It's important to review existing policies and practices to tailor the framework to ZYX's specific needs.
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Joesph
3 months ago
I agree, having representatives from all divisions can help ensure the governance framework is well-rounded.
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Reuben
3 months ago
Option C seems like a good choice. A working group with diverse representation can bring valuable insights.
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Candida
3 months ago
Option C sounds like a thorough way to approach designing the SIAM governance framework.
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Myong
3 months ago
I agree, having representation from all divisions will ensure a well-rounded framework.
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