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Exin ITSM20FB Exam - Topic 9 Question 42 Discussion

Quality Management Systems can assist organizations in enhancing what?
A) Customer satisfaction
B) ISO/EC 20000
C) Relationship with third parties
D) Supplier satisfaction

Exin ITSM20FB Exam - Topic 9 Question 42 Discussion

Actual exam question for Exin's ITSM20FB exam
Question #: 42
Topic #: 9
[All ITSM20FB Questions]

Quality Management Systems can assist organizations in enhancing what?

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Suggested Answer: A

by Gwenn at May 09, 2022, 12:50 AM

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Roosevelt
10 months ago
ISO/EC 20000 is more about IT service management, right?
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Verlene
10 months ago
Agreed, customer satisfaction is key!
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Tonette
10 months ago
Wait, does it really affect supplier satisfaction?
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Pilar
11 months ago
I think it also improves relationships with third parties.
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Jettie
11 months ago
Definitely helps with customer satisfaction!
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Alonzo
11 months ago
Supplier satisfaction seems important too, but I think customer satisfaction is the most critical outcome of a Quality Management System.
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Willow
11 months ago
I feel like enhancing relationships with third parties could be a benefit of a good QMS, but I don't know if it's the main focus.
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Lynelle
11 months ago
I remember a practice question that mentioned ISO standards, but I can't recall how they relate to enhancing quality management.
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Martha
11 months ago
I think Quality Management Systems mainly focus on improving customer satisfaction, but I'm not entirely sure if that's the only aspect.
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Noelia
11 months ago
I've got a good handle on this topic, so I'm confident the answer is B. The temporary ID is replaced when the request is saved or submitted.
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Desmond
11 months ago
Hmm, I'm a bit unsure about this one. The requirements around transactional support, duplicate detection, and unlimited message storage seem tricky. I'll need to carefully consider each option.
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Mayra
11 months ago
This question seems straightforward, but I want to make sure I understand the key points about template application before selecting the answers.
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Malcom
11 months ago
Hmm, I'm not sure about the benefits of web conferencing. Let me think this through carefully.
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