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Exin ITSM20FB Exam - Topic 9 Question 42 Discussion

Posted by Gwenn on May 09, 2022 at 12:50 AM

Quality Management Systems can assist organizations in enhancing what?

Suggested Answer: A

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13 comments · newest first
RO
Roosevelt 12 months ago
ISO/EC 20000 is more about IT service management, right?
VE
Verlene 12 months ago
Agreed, customer satisfaction is key!
TO
Tonette 12 months ago
Wait, does it really affect supplier satisfaction?
PI
Pilar 1 year ago
I think it also improves relationships with third parties.
JE
Jettie 1 year ago
Definitely helps with customer satisfaction!
AL
Alonzo 1 year ago
Supplier satisfaction seems important too, but I think customer satisfaction is the most critical outcome of a Quality Management System.
WI
Willow 1 year ago
I feel like enhancing relationships with third parties could be a benefit of a good QMS, but I don't know if it's the main focus.
LY
Lynelle 1 year ago
I remember a practice question that mentioned ISO standards, but I can't recall how they relate to enhancing quality management.
MA
Martha 1 year ago
I think Quality Management Systems mainly focus on improving customer satisfaction, but I'm not entirely sure if that's the only aspect.
NO
Noelia 1 year ago
I've got a good handle on this topic, so I'm confident the answer is B. The temporary ID is replaced when the request is saved or submitted.
DE
Desmond 1 year ago
Hmm, I'm a bit unsure about this one. The requirements around transactional support, duplicate detection, and unlimited message storage seem tricky. I'll need to carefully consider each option.
MA
Mayra 1 year ago
This question seems straightforward, but I want to make sure I understand the key points about template application before selecting the answers.
MA
Malcom 1 year ago
Hmm, I'm not sure about the benefits of web conferencing. Let me think this through carefully.
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