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Exin ITSM20FB Exam - Topic 3 Question 33 Discussion

Actual exam question for Exin's ITSM20FB exam
Question #: 33
Topic #: 3
[All ITSM20FB Questions]

Deming proposed a system of continuous improvement. Which four activities does this system involve?

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Suggested Answer: A

by Lizbeth at May 04, 2022, 06:54 PM

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Janine
4 months ago
I always mix those up, thanks for clarifying!
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Margo
4 months ago
I thought it was Evaluate instead of Check.
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Nichelle
4 months ago
Wait, is that really all there is to it? Seems too simple.
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Janessa
4 months ago
Totally agree, that's the classic Deming cycle!
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Dona
4 months ago
It's definitely Plan, Do, Check, and Act!
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Nakisha
5 months ago
I’m leaning towards option A, but I vaguely remember something about "Perform" in other questions.
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Ma
5 months ago
I feel like "Evaluate" might be a part of it too, but I’m not sure if it replaces "Check."
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Earleen
5 months ago
I think it’s definitely "Plan, Do, Check, and Act." We practiced that in class, right?
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Annmarie
5 months ago
I remember something about Deming's cycle, but I can't quite recall if it was "Check" or "Evaluate."
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Alyce
5 months ago
I'm a bit confused here. The question mentions a normal distribution, but it's not clear if we should use a z-test or a t-test. I'll need to think this through carefully.
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Arlene
5 months ago
This seems like a tricky situation with conflicting stakeholder opinions. I'd probably start by reviewing the stakeholder engagement matrix to get a better sense of the key players and their interests.
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Gary
5 months ago
My notes say auditors *should* be proactive about fraud, but I doubt they have *primary responsibility*. Maybe it’s False?
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Kimberlie
5 months ago
Hmm, this looks tricky. I know she didn't find fraud, but highlighting control risks seems like good practice to me. I'm leaning towards 'True'.
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