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Exin ITSM20FB Exam - Topic 3 Question 33 Discussion

Deming proposed a system of continuous improvement. Which four activities does this system involve?
A) Plan. Do. Check and Act
B) Plan. Do. Evaluate and Act
C) Plan. Perform. Audit and Improve
D) Plan. Perform. Evaluate and Act

Exin ITSM20FB Exam - Topic 3 Question 33 Discussion

Actual exam question for Exin's ITSM20FB exam
Question #: 33
Topic #: 3
[All ITSM20FB Questions]

Deming proposed a system of continuous improvement. Which four activities does this system involve?

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Suggested Answer: A

by Lizbeth at May 04, 2022, 06:54 PM

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Janine
8 months ago
I always mix those up, thanks for clarifying!
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Margo
8 months ago
I thought it was Evaluate instead of Check.
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Nichelle
9 months ago
Wait, is that really all there is to it? Seems too simple.
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Janessa
9 months ago
Totally agree, that's the classic Deming cycle!
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Dona
9 months ago
It's definitely Plan, Do, Check, and Act!
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Nakisha
9 months ago
I’m leaning towards option A, but I vaguely remember something about "Perform" in other questions.
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Ma
9 months ago
I feel like "Evaluate" might be a part of it too, but I’m not sure if it replaces "Check."
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Earleen
10 months ago
I think it’s definitely "Plan, Do, Check, and Act." We practiced that in class, right?
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Annmarie
10 months ago
I remember something about Deming's cycle, but I can't quite recall if it was "Check" or "Evaluate."
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Alyce
10 months ago
I'm a bit confused here. The question mentions a normal distribution, but it's not clear if we should use a z-test or a t-test. I'll need to think this through carefully.
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Arlene
10 months ago
This seems like a tricky situation with conflicting stakeholder opinions. I'd probably start by reviewing the stakeholder engagement matrix to get a better sense of the key players and their interests.
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Gary
10 months ago
My notes say auditors *should* be proactive about fraud, but I doubt they have *primary responsibility*. Maybe it’s False?
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Kimberlie
10 months ago
Hmm, this looks tricky. I know she didn't find fraud, but highlighting control risks seems like good practice to me. I'm leaning towards 'True'.
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