Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Exin ITSM20FB Exam - Topic 2 Question 55 Discussion

Posted by Louvenia on Jan 22, 2026 at 05:30 PM

Who or what should always be informed in case a release is rejected, delayed or cancelled?

Suggested Answer: B

Get Premium ITSM20FB Questions as Interactive Web-Based Practice Test or PDF Real Exam Format Detailed Explanations Instant Access Get Your Practice Test
26 comments · newest first
MA
Margot 4 months ago
Agreed! Communication is key to avoid confusion later.
KI
Kiley 4 months ago
What about the development team? They should be in the loop!
ER
Erick 4 months ago
Definitely the stakeholders need to know too.
CA
Candida 4 months ago
I think the project manager should always be informed.
MI
Mitsue 6 months ago
I’m surprised this isn’t a standard procedure already!
ME
Meaghan 6 months ago
Definitely the QA team, they’ll want to adjust their schedules.
KI
Kirk 6 months ago
Wait, why would we tell the marketing team? They don’t need to know.
SH
Shaun 6 months ago
Totally agree, stakeholders should also be in the loop!
LU
Lucina 6 months ago
The development team needs to be informed first.
PE
Pearlene 7 months ago
Don't forget to inform the marketing team, they need to update their social media posts.
BA
Barbra 7 months ago
Haha, the IT support team should be informed so they can start planning their coffee breaks!
LO
Louann 7 months ago
The development team needs to be in the loop so they can adjust their plans accordingly.
JI
Jillian 7 months ago
The client should be the first to know about any changes to the release schedule.
AL
Alana 7 months ago
The project manager should always be informed in case of a release rejection, delay, or cancellation.
JE
Jeanice 8 months ago
I guess the development team should be informed too, right? It seems like they need to know if their work is affected.
EM
Emilio 8 months ago
I feel like the communication plan we studied mentioned notifying the customer support team as well, but I can't recall the exact details.
VI
Viki 8 months ago
I remember a practice question about this! I think the QA team should also be informed if a release is delayed or cancelled.
TY
Ty 9 months ago
I think we need to inform the project manager and the stakeholders, but I'm not sure if there are others we should notify too.
GO
Golda 9 months ago
I've seen questions like this before. The key is to think comprehensively about who needs to be in the loop when there are changes to a product release. Shouldn't be too hard to come up with a solid answer.
GI
Giuseppe 9 months ago
I think the key is to identify all the relevant parties - the client, the internal team, maybe even regulatory bodies depending on the product. Gotta cover all the bases.
RO
Roxane 9 months ago
I'm a little unsure about this one. I feel like there could be other people or groups that should be informed, but I'm not totally sure who they would be.
LY
Lyndia 9 months ago
Okay, let's see. I'm guessing the client or customer would need to know if a release gets rejected or delayed. Probably the development team too.
KA
Karon 9 months ago
Hmm, this seems like a tricky one. I'd want to think through the different stakeholders who might need to be informed in that situation.
GA
Gayla 3 months ago
↳ replying to Karon
Don't forget the clients! They should be updated as well.
NU
Nu 3 months ago
↳ replying to Karon
What about the development team? They need to know too.
LA
Lavonne 4 months ago
↳ replying to Karon
Definitely the project manager should be informed.
0/2000 characters

Save Cancel