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Exin ITSM20FB Exam - Topic 1 Question 44 Discussion

Actual exam question for Exin's ITSM20FB exam
Question #: 44
Topic #: 1
[All ITSM20FB Questions]

What would increase the amount of detail in the Configuration Management Database (CMDB)?

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Suggested Answer: B

by Justine at May 05, 2022, 09:48 PM

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Leota
4 months ago
Totally agree with the idea of using the CMDB more!
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Kina
4 months ago
Wait, can we really just add more attributes like that?
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Barbra
4 months ago
More records won't necessarily mean more detail.
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Larae
4 months ago
I think increasing the scope is key too.
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Rosita
4 months ago
Definitely increasing the number of attributes for each CI!
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Gladys
5 months ago
I feel like increasing the use of the CMDB could lead to more detail, but I can't quite recall how that connects to the other options.
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Chauncey
5 months ago
Increasing the number of records sounds like it would add detail, but I wonder if it just adds volume without depth.
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Michell
5 months ago
I remember a practice question that mentioned increasing the scope of the CMDB, which seems relevant here too. Maybe that could help with detail as well?
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Beula
5 months ago
I think increasing the number of attributes for each CI could definitely add more detail, but I'm not entirely sure if that's the only way.
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Lindsey
5 months ago
Hmm, I'm not entirely sure about this one. I'll need to think it through carefully and review the Cisco UCM configuration options.
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Sabine
5 months ago
I think the answer is A - clone the Content Pack dashboard and then edit the clone. That way you can preserve the original dashboard while making your own customizations.
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Hyman
5 months ago
Okay, I think the key here is that we need a view that includes both the change request category and the status of the change. The "change_request_category_sla" view sounds like it might be the right choice, since it likely includes information on the category and the status of the closed changes.
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Matthew
5 months ago
Okay, I've got a good handle on this. The IlrJMXRuleAppMBean API is used to create, list, and remove RuleApps, which are the named and versioned rule applications. That matches option C, so I'm confident that's the correct answer.
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