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The Service Desk of supplier X continuous receives the same incident report. This concerns the latest version of a client-server application. The problem no longer occurs if the former version is re- installed. Because the cause of the incident has still not been traced, the supplier decides to advise the customers to temporarily install the old version, if the problem occurs. What is this advice an example of?
Suggested Answer: C
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12 comments · newest first
BE
Ben
12 months ago
I can't believe they haven't fixed it yet!
FA
Fannie
12 months ago
No way, it's a workaround for sure!
AR
Arleen
12 months ago
Wait, isn't this just a known error?
HE
Hermila
1 year ago
Agreed, it's a temporary fix until they find the root cause.
ST
Stephaine
1 year ago
That's definitely a workaround.
VI
Viola
1 year ago
I was leaning towards "problem" at first, but now I see that it's more about providing a temporary fix, so "workaround" makes sense.
CY
Cyril
1 year ago
I remember a practice question like this, and I think the advice given is definitely a workaround, as it allows users to continue working.
BI
Billi
1 year ago
I'm not entirely sure, but it could also be a known error because they are aware of the issue with the new version.
EL
Elsa
1 year ago
I think this is a workaround since they are suggesting a temporary solution while the issue is being investigated.
LE
Lettie
1 year ago
This is a good opportunity to demonstrate my understanding of disciplinary policies and procedures. I'll methodically analyze each statement to find the ones that don't align with best practices.
RO
Rosenda
1 year ago
I'm a little confused by the data structures here. How do I access the book prices to calculate the totals for each customer? I'll need to review the class definitions.
WA
Wava
1 year ago
This looks like a classic network security question. I'm pretty confident the answer is C - configuring and enabling portsentry. That should help block unauthorized access attempts on those problematic ports.