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Exin ITSM20FB Exam - Topic 1 Question 34 Discussion

Posted by Allene on May 07, 2022 at 04:31 AM

What is a Configuration Baseline?

Suggested Answer: C

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14 comments · newest first
CA
Caprice 11 months ago
A benchmark? Nah, that's not it.
TA
Tatum 11 months ago
Wait, so it's not about change requests? That’s surprising!
HE
Heidy 11 months ago
Totally agree, it's all about that point in time!
RE
Ressie 11 months ago
I thought it was just an audit report, but I guess not.
DE
Devora 12 months ago
It's definitely a snapshot of the state of an IT Service!
LE
Lenita 12 months ago
I definitely recall something about change requests, but I don't think that's what a Configuration Baseline is. It seems more like a snapshot, right?
MA
Maddie 12 months ago
I feel like I might confuse it with a configuration audit report. Is that what option B is about?
RA
Rasheeda 1 year ago
I remember practicing a question about configuration management, and I think it was something like a snapshot in time. So, maybe it's option C?
AN
Anjelica 1 year ago
I think a Configuration Baseline is related to the state of a system, but I'm not sure if it's just for individual CIs or the whole IT service.
KA
Kayleigh 1 year ago
Hmm, I'm a bit unsure about this one. I know Pareto charts are used to identify the most significant issues, but I'm not totally clear on the exact order the data should be displayed in.
CE
Cecilia 1 year ago
I feel like I read that checkpointing is meant to prevent issues, but I also thought there were other security measures involved. Not sure if it's true or false!
CH
Chantell 1 year ago
I'm pretty confident I know the right answer, but I want to double-check my understanding before submitting.
LE
Lenna 1 year ago
Hmm, I'm a bit unsure about this one. I know operations control is important, but I'm not totally clear on how it relates to the different options here. I'll have to think it through carefully.
MI
Mignon 1 year ago
Option A seems like the easiest solution, but I'm not sure if that's the best approach. I think I'll go with option C and really dig into why the customer hasn't enabled the solution. That way I can come up with a solid plan to get them on board before the renewal.
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