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Exin ITSM20FB Exam - Topic 1 Question 34 Discussion

What is a Configuration Baseline?
C) A snapshot of the state of an IT Service or individual Configuration Item (CI) at a point in time
A) A benchmark of the service provider's capability
B) A configuration audit report
D) The change requests allocated to a release

Exin ITSM20FB Exam - Topic 1 Question 34 Discussion

Actual exam question for Exin's ITSM20FB exam
Question #: 34
Topic #: 1
[All ITSM20FB Questions]

What is a Configuration Baseline?

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Suggested Answer: C

by Allene at May 07, 2022, 04:31 AM

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Caprice
9 months ago
A benchmark? Nah, that's not it.
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Tatum
10 months ago
Wait, so it's not about change requests? That’s surprising!
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Heidy
10 months ago
Totally agree, it's all about that point in time!
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Ressie
10 months ago
I thought it was just an audit report, but I guess not.
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Devora
10 months ago
It's definitely a snapshot of the state of an IT Service!
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Lenita
10 months ago
I definitely recall something about change requests, but I don't think that's what a Configuration Baseline is. It seems more like a snapshot, right?
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Maddie
10 months ago
I feel like I might confuse it with a configuration audit report. Is that what option B is about?
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Rasheeda
11 months ago
I remember practicing a question about configuration management, and I think it was something like a snapshot in time. So, maybe it's option C?
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Anjelica
11 months ago
I think a Configuration Baseline is related to the state of a system, but I'm not sure if it's just for individual CIs or the whole IT service.
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Kayleigh
11 months ago
Hmm, I'm a bit unsure about this one. I know Pareto charts are used to identify the most significant issues, but I'm not totally clear on the exact order the data should be displayed in.
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Cecilia
11 months ago
I feel like I read that checkpointing is meant to prevent issues, but I also thought there were other security measures involved. Not sure if it's true or false!
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Chantell
11 months ago
I'm pretty confident I know the right answer, but I want to double-check my understanding before submitting.
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Lenna
11 months ago
Hmm, I'm a bit unsure about this one. I know operations control is important, but I'm not totally clear on how it relates to the different options here. I'll have to think it through carefully.
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Mignon
11 months ago
Option A seems like the easiest solution, but I'm not sure if that's the best approach. I think I'll go with option C and really dig into why the customer hasn't enabled the solution. That way I can come up with a solid plan to get them on board before the renewal.
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