MENU
What can be improved by achieving quality objectives?
Suggested Answer: A
Get Premium ITSM20F.EN Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
12 comments · newest first
VI
Vincent
12 months ago
D? Really? That sounds a bit off to me...
KE
Kenneth
12 months ago
Totally agree with A and C, they go hand in hand!
CA
Carey
12 months ago
Wait, how does B really help anyone? Seems a bit self-serving.
AR
Arlene
1 year ago
I think C is super important too, better supplier relationships matter.
BR
Britt
1 year ago
Definitely A, it boosts service effectiveness!
AR
Aron
1 year ago
I'm a bit confused; I thought personal satisfaction of the Configuration Manager was important too, but I don't see how that relates directly to quality objectives.
CA
Caprice
1 year ago
I remember a practice question about how quality objectives can enhance supplier relationships, so I might lean towards option C.
SA
Sabina
1 year ago
I think achieving quality objectives definitely improves the effectiveness of the service, but I'm not entirely sure if that's the only benefit.
YU
Yuette
1 year ago
I feel like option A makes the most sense, but I also recall something about improving relationships with suppliers, which could be option C.
WI
Willard
1 year ago
Hmm, I'm a bit unsure about this one. I'll need to think it through carefully before selecting an answer.
JU
Judy
1 year ago
Hmm, I'm a bit unsure about this one. I know the starting up a project process is important, but I can't quite recall all the specific inputs that should be in place beforehand. I'll have to think it through step-by-step.
UL
Ulysses
1 year ago
I'm a bit confused on this one. I know ITIL covers a lot of different processes, but I'm not sure which one specifically handles the assessment of changes. I'll have to review my ITIL notes to refresh my memory on the different process responsibilities.