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Exin ITSM20F.EN Exam - Topic 5 Question 28 Discussion

Posted by Lorrine on May 06, 2022 at 01:41 PM

Where are agreements regarding Service Delivery and its relationship to Security Management recorded?

Suggested Answer: D

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11 comments · newest first
VA
Vanesa 11 months ago
DSL? Really? That seems off.
MA
Marta 11 months ago
Wait, are we sure it's not in the Capacity Plan?
CH
Chanel 11 months ago
SLA makes the most sense for this.
VI
Vilma 11 months ago
I thought it was in the CMDB?
LI
Lilli 12 months ago
Definitely in a Service Level Agreement (SLA).
EL
Elden 12 months ago
I keep mixing up the terms, but I think the Capacity Plan might have some related information, though it doesn't seem like the main place for these agreements.
SO
Sol 12 months ago
I practiced a similar question, and I feel like the SLA is definitely the most relevant option here, but I could be wrong.
HE
Heike 1 year ago
I'm not entirely sure, but I remember something about a Configuration Management Database being involved in tracking these kinds of agreements.
ST
Stefanie 1 year ago
I think the agreements about Service Delivery and Security Management are usually found in a Service Level Agreement, right?
JE
Jettie 1 year ago
I'm pretty confident I know how this works. The admin group will prevent the LSP from using the R4-R6 link, so the path will have to go through R3-R5-R6. I'll select that option.
ME
Merissa 1 year ago
Okay, I think I've got this. The key is to move any persistent data that needs to be shared between nodes to a highly available database. Options A, C, and D look like the right choices here.
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