Exin Exam ITSM20F.EN Topic 5 Question 115 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 115
Topic #: 5

[All ITSM20F.EN Questions]

What services can be left out of the Service Catalogue?

Aincidental services that are seldom delivered

Bnetwork-related services

Cservices that are delivered to less then 10% of the Customers

Dno services

Show Suggested Answer

Suggested Answer: D

by Coral at Jul 09, 2025, 04:16 PM

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4 days ago

I agree with Vallie, those services are not essential.

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6 days ago

I'm a network guy, so I'm going with option B. Keep those network services in the catalogue!

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19 days ago

Option A seems reasonable, who needs those pesky 'incidental' services anyway?

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21 days ago

I think incidental services that are seldom delivered can be left out.

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