Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Exin ITSM20F.EN Exam - Topic 5 Question 110 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 110
Topic #: 5
[All ITSM20F.EN Questions]

Which stakeholder will define service level requirements?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Dylan at Mar 21, 2025, 07:16 PM

Limited Time Offer

25%

Off

Get Premium ITSM20F.EN Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Kasandra
4 months ago
Wait, can the Supplier really define those requirements? Sounds off.
upvoted 0 times
...
Cyndy
4 months ago
Service Provider sets the standards, right?
upvoted 0 times
...
Lawrence
4 months ago
Definitely the Customer! They know what they need.
upvoted 0 times
...
Phil
5 months ago
Totally agree with Lawrence, customers have the final say!
upvoted 0 times
...
Fatima
5 months ago
I think it's the End user, they’re the ones using the service.
upvoted 0 times
...
Ivan
5 months ago
I’m stuck between the customer and the end user. I wish I had reviewed that section more thoroughly!
upvoted 0 times
...
Bette
5 months ago
I’m leaning towards the service provider, but I recall that the customer often has the final say on requirements.
upvoted 0 times
...
Youlanda
6 months ago
I remember a practice question where the end user had a significant role, but I feel like it’s more about the customer in this case.
upvoted 0 times
...
Glory
6 months ago
I think the customer usually defines the service level requirements, but I'm not entirely sure.
upvoted 0 times
...
Kris
6 months ago
This is a good question to test our understanding of stakeholder roles. I'll use the process of elimination to narrow down the options and choose the most likely answer.
upvoted 0 times
...
Angelo
6 months ago
I'm a little confused by the wording of this question. I'll need to re-read it a few times to make sure I'm understanding it correctly before selecting an answer.
upvoted 0 times
...
Kiera
6 months ago
Okay, I've got this. The customer is the one who will define the service level requirements, since they are the one receiving the service and have specific needs and expectations.
upvoted 0 times
...
Holley
7 months ago
Hmm, I'm a bit unsure about this one. I'll need to review my notes on stakeholder management to make sure I understand who is responsible for defining service level requirements.
upvoted 0 times
...
Sol
7 months ago
This seems like a straightforward question about stakeholders and service level requirements. I'll think it through carefully and choose the best answer.
upvoted 0 times
...
Rosalyn
12 months ago
This is a tough one, but I'm going to go with the customer. They're the ones with the money, so they call the shots. Although, the service provider might have a say too... Ugh, this is confusing!
upvoted 0 times
...
Sheldon
12 months ago
Service provider, definitely. They're the ones who have to actually provide the service, so they know what's feasible.
upvoted 0 times
Brittni
11 months ago
Customer might have some input, but ultimately it's the service provider's call.
upvoted 0 times
...
Sonia
11 months ago
I agree, they are the ones responsible for delivering the service.
upvoted 0 times
...
Stanford
11 months ago
Service provider is the one who will define the service level requirements.
upvoted 0 times
...
...
Mitzie
12 months ago
Hmm, I'm going with the end user on this one. They're the ones actually using the service, so they should have a say in the requirements.
upvoted 0 times
Vallie
11 months ago
Service Provider may also have a role in defining service level requirements.
upvoted 0 times
...
Leontine
12 months ago
I agree, the end user's input is crucial for setting the right expectations.
upvoted 0 times
...
Corrina
12 months ago
End user is the one who will define service level requirements.
upvoted 0 times
...
...
Clement
1 year ago
I'm pretty sure it's the service provider. They know best what they can deliver, so they should define the SLRs.
upvoted 0 times
Lelia
10 months ago
Yes, the service provider also plays a key role in defining SLRs as they understand their capabilities.
upvoted 0 times
...
Geraldo
10 months ago
C) Service Provider
upvoted 0 times
...
Martina
10 months ago
I agree, the customer should definitely have a say in defining the service level requirements.
upvoted 0 times
...
Rory
11 months ago
I think it's actually the customer. They are the ones who know what they need.
upvoted 0 times
...
Corazon
11 months ago
D) Supplier
upvoted 0 times
...
Gearldine
11 months ago
C) Service Provider
upvoted 0 times
...
Carlota
11 months ago
B) End user
upvoted 0 times
...
Billy
11 months ago
A) Customer
upvoted 0 times
...
...
Tyisha
1 year ago
But what about the service provider? Don't they also play a role in defining service level requirements?
upvoted 0 times
...
Paola
1 year ago
I agree with Shawna, the customer is the one who knows what they need.
upvoted 0 times
...
Annice
1 year ago
The customer, of course. They're the ones paying for the service, so they get to call the shots on the requirements.
upvoted 0 times
King
11 months ago
True, the end user's needs and expectations should also be considered in defining the service level requirements.
upvoted 0 times
...
Luann
11 months ago
End user
upvoted 0 times
...
Hester
11 months ago
But the service provider also plays a role in understanding and meeting those requirements.
upvoted 0 times
...
Rebbecca
11 months ago
Service Provider
upvoted 0 times
...
Matthew
11 months ago
Service Provider
upvoted 0 times
...
Lucina
12 months ago
That's right, the customer is the one who defines the service level requirements.
upvoted 0 times
...
Nana
12 months ago
Yes, the customer is the one who will define the service level requirements.
upvoted 0 times
...
Idella
12 months ago
Customer
upvoted 0 times
...
Tammi
1 year ago
Customer
upvoted 0 times
...
...
Shawna
1 year ago
I think the customer will define service level requirements.
upvoted 0 times
...

Save Cancel