Exin Exam ITSM20F.EN Topic 5 Question 110 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 110
Topic #: 5

[All ITSM20F.EN Questions]

Which stakeholder will define service level requirements?

ACustomer

BEnd user

CService Provider

DSupplier

Show Suggested Answer

Suggested Answer: B

by Dylan at Mar 21, 2025, 07:16 PM

Limited Time Offer

25%

Off

Contribute your Thoughts:

Submit Cancel

1 days ago

But what about the service provider? Don't they also play a role in defining service level requirements?

upvoted 0 times

...

4 days ago

I agree with Shawna, the customer is the one who knows what they need.

upvoted 0 times

...

6 days ago

The customer, of course. They're the ones paying for the service, so they get to call the shots on the requirements.

upvoted 0 times

...

13 days ago

I think the customer will define service level requirements.

upvoted 0 times

...