Exin Exam ITSM20F.EN Topic 4 Question 44 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 44
Topic #: 4

Problem Management is responsible for carrying out trend analysis of Incident volumes and types. What is the reason for this?

Ato be able to charge to the correct users of the service

Bto be able to provide reports to management

Cto prevent repetitive occurrence of Incidents

Dto provide input to the Capacity Database

Show Suggested Answer

Suggested Answer: C

by Gladys at May 10, 2022, 12:29 AM

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