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Exin ITSM20F.EN Exam - Topic 4 Question 2 Discussion

What shall the Service Level Agreements (SLAs) with the suppliers be aligned with?
D) The SLAs with the customers
A) The Service Level Plans
B) The Service Management Plans
C) The SLAs with the other parties

Exin ITSM20F.EN Exam - Topic 4 Question 2 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 2
Topic #: 4
[All ITSM20F.EN Questions]

What shall the Service Level Agreements (SLAs) with the suppliers be aligned with?

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Suggested Answer: D

by Jess at May 09, 2022, 03:25 AM

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Gladis
10 months ago
Wait, are we sure about this alignment thing? Seems tricky.
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Berry
10 months ago
Totally agree, customer SLAs are key!
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Alba
10 months ago
Isn't it more about the SLAs with other parties?
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Justine
11 months ago
I think they should align with the SLAs with the customers.
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Novella
11 months ago
SLAs should definitely align with the Service Management Plans.
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Bernadine
11 months ago
I thought it was the Service Level Plans, but now I'm second-guessing myself after reviewing similar practice questions.
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Ahmad
11 months ago
I feel like the SLAs with the other parties might be important too, especially if they impact our service delivery.
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Kate
11 months ago
I remember we discussed how SLAs should be aligned with the Service Management Plans, but I can't recall the exact reasons.
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Isaac
11 months ago
I think the SLAs should align with the SLAs with the customers, but I'm not entirely sure if that's the best option.
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Teresita
11 months ago
Hmm, I'm not entirely sure about this one. I need to double-check the IEEE 802.3af standard to be confident in my answer.
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Norah
11 months ago
This seems straightforward. I'll focus on the key requirement of avoiding any PII data in the personalization strings.
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Pamella
11 months ago
I'm a bit confused here. Do I need to bind users to the group on the Citrix ADC, or is there something else I should be doing? I'll have to think this through carefully.
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