Exin ITSM20F.EN Exam - Topic 4 Question 2 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 2
Topic #: 4

[All ITSM20F.EN Questions]

What shall the Service Level Agreements (SLAs) with the suppliers be aligned with?

AThe Service Level Plans

BThe Service Management Plans

CThe SLAs with the other parties

DThe SLAs with the customers

Show Suggested Answer

Suggested Answer: D

by Jess at May 09, 2022, 03:25 AM

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Gladis

4 months ago

Wait, are we sure about this alignment thing? Seems tricky.

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Berry

4 months ago

Totally agree, customer SLAs are key!

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Alba

4 months ago

Isn't it more about the SLAs with other parties?

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Justine

4 months ago

I think they should align with the SLAs with the customers.

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Novella

5 months ago

SLAs should definitely align with the Service Management Plans.

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Bernadine

5 months ago

I thought it was the Service Level Plans, but now I'm second-guessing myself after reviewing similar practice questions.

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Ahmad

5 months ago

I feel like the SLAs with the other parties might be important too, especially if they impact our service delivery.

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Kate

5 months ago

I remember we discussed how SLAs should be aligned with the Service Management Plans, but I can't recall the exact reasons.

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Isaac

5 months ago

I think the SLAs should align with the SLAs with the customers, but I'm not entirely sure if that's the best option.

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Teresita

5 months ago

Hmm, I'm not entirely sure about this one. I need to double-check the IEEE 802.3af standard to be confident in my answer.

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Norah

5 months ago

This seems straightforward. I'll focus on the key requirement of avoiding any PII data in the personalization strings.

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Pamella

5 months ago

I'm a bit confused here. Do I need to bind users to the group on the Citrix ADC, or is there something else I should be doing? I'll have to think this through carefully.

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