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Exin ITSM20F.EN Exam - Topic 3 Question 69 Discussion

How should the Deming cycle be used?
A) as a model for continual improvement
B) as a model for customer orientation
C) as a model to be used during the design phase of the service
D) as a model to calculate the costs of service improvement

Exin ITSM20F.EN Exam - Topic 3 Question 69 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 69
Topic #: 3
[All ITSM20F.EN Questions]

How should the Deming cycle be used?

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Suggested Answer: A

A . Correct. This is the focus of the cycle.

B . Incorrect. The focus of the cycle is on continual improvement and not specifically customer orientation.

C . Incorrect. The model can be used during the design phase, but the focus is on continual improvement during all phases.

D . Incorrect. Cost models as part of budgeting and accounting would do this.


by Youlanda at Apr 02, 2023, 09:04 AM

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Nida
10 months ago
Definitely not for calculating costs, that's not its purpose!
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Nguyet
10 months ago
Not sure about that, seems like a stretch for B.
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Merissa
10 months ago
Wait, can it really be used for customer orientation too?
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Aleta
10 months ago
Totally agree, A is the way to go!
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Jerry
11 months ago
It's mainly for continual improvement!
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Tonette
11 months ago
I don't think it's really about calculating costs; it seems more focused on improving processes over time.
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Stefany
11 months ago
I feel like it might also be relevant during the design phase, but I need to double-check my notes on that.
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Christa
11 months ago
I remember practicing a question that emphasized customer orientation with the Deming cycle, but I can't recall the details.
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Melissa
11 months ago
I think the Deming cycle is mainly about continual improvement, but I'm not entirely sure if that's the only way to use it.
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Kimi
11 months ago
Hmm, I'm not totally sure about this one. I know the different log levels, but I can't remember which one is always enabled by default. I'll have to think this through carefully.
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Lindsey
11 months ago
This seems like a straightforward question about the properties of glass tables. I'll think through the options carefully and select the one that best matches the key feature of a glass table.
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Destiny
11 months ago
This is a tricky one. I know the drugs mentioned, but I'm not sure of the specific mechanism of how they interact with 6-mercaptopurine. I'll have to review my notes on purine metabolism to make sure I choose the right answer.
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