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Exin ITSM20F.EN Exam - Topic 3 Question 43 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 43
Topic #: 3
[All ITSM20F.EN Questions]

During an audit, evidence is required for Service Management policies, plans and procedures.

Who should ensure that this evidence is available?

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Suggested Answer: C

by Delmy at May 04, 2022, 05:58 PM

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Adell
4 months ago
Evidence availability is a shared responsibility, but the SRO is key!
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Lorrine
4 months ago
Really? I’m surprised it’s not the Auditor's job to gather evidence.
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Elouise
5 months ago
No way, it’s the Service Level Manager who handles that!
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Kayleigh
5 months ago
I think it's the Business Relationship process owner, right?
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Heidy
5 months ago
The Senior responsible owner should definitely have that covered.
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Salome
5 months ago
I vaguely recall that the Auditor usually assesses the evidence, but I don't think they are the ones who ensure it's available.
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Angelica
5 months ago
I'm leaning towards the Service Level Manager, but I feel like I need to double-check what their specific responsibilities are in audits.
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Tamie
5 months ago
I remember a practice question where the Business Relationship process owner was responsible for ensuring evidence was available. Could that apply here too?
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Alaine
5 months ago
I think the Senior responsible owner might be the right choice since they oversee the overall service management. But I'm not entirely sure.
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Gennie
5 months ago
I've got a good strategy here. First, create a DHCP relay profile, then create the new segment attached to the Tier-1 gateway, and finally configure the DHCP config to use the new relay profile. That should do the trick.
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Annamae
5 months ago
I'm a bit confused by all the different accounting treatment options. I'll need to re-read the question carefully and make sure I understand the differences between the approaches before selecting an answer.
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Adelina
5 months ago
I'm pretty sure the break statement is required at the end of each case block, so I'll eliminate option B.
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