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Which standard describes the fundamental aspects of Quality Management Systems?
Suggested Answer: A
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A . Correct. ISO 9000 is part of a family of standards for Quality Management Systems.
B . Incorrect. ISO/IEC 15504 is the Process Assessment standard.
C . Incorrect. ISO/IEC 20000 is the IT Service Management standard focused on the IT Service Management System.
D . Incorrect. ISO/IEC 27001 his is the Security Management standard focused on the Security Management System
13 comments · newest first
DA
Daren
12 months ago
ISO/IEC 20000 is more about IT service management, right?
DE
Deeanna
12 months ago
Wait, are we sure about that?
CL
Cletus
12 months ago
Totally agree, ISO 9000 is the go-to!
KE
Keneth
1 year ago
I thought it was ISO/IEC 15504?
TE
Terry
1 year ago
It's definitely ISO 9000!
MY
My
1 year ago
ISO 27001 is definitely about information security, so I don't think that's the answer here.
RE
Ressie
1 year ago
I feel like I’ve seen questions about ISO 20000 before, but that was more about IT service management, right?
RI
Rikki
1 year ago
I remember studying ISO/IEC 15504, but I don't think it focuses on Quality Management like ISO 9000 does.
NU
Nu
1 year ago
I think ISO 9000 is the one that covers Quality Management Systems, but I'm not entirely sure.
TH
Thersa
1 year ago
Hmm, this looks like a tricky one. I'll need to carefully review the options and think through what elements are typically included in a business role definition.
LY
Lynna
1 year ago
I'm a bit confused about the Cisco proprietary neighbor discovery protocol part. I'll need to research that a bit more to make sure I'm doing it correctly.
MA
Maia
1 year ago
Hmm, I'm a bit unsure about this one. I'll need to think through the different browser support scenarios carefully.
LE
Leontine
1 year ago
I remember learning about the control plane and data plane in my networking class. I'll use that knowledge to try to narrow down the options here.