New Year Sale 2026! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Exin ITSM20F.EN Exam - Topic 1 Question 17 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 17
Topic #: 1
[All ITSM20F.EN Questions]

Which standard describes the fundamental aspects of Quality Management Systems?

Show Suggested Answer Hide Answer
Suggested Answer: A

A . Correct. ISO 9000 is part of a family of standards for Quality Management Systems.

B . Incorrect. ISO/IEC 15504 is the Process Assessment standard.

C . Incorrect. ISO/IEC 20000 is the IT Service Management standard focused on the IT Service Management System.

D . Incorrect. ISO/IEC 27001 his is the Security Management standard focused on the Security Management System


by Wynell at May 09, 2022, 12:00 AM

Limited Time Offer

25%

Off

Get Premium ITSM20F.EN Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Daren
4 months ago
ISO/IEC 20000 is more about IT service management, right?
upvoted 0 times
...
Deeanna
4 months ago
Wait, are we sure about that?
upvoted 0 times
...
Cletus
4 months ago
Totally agree, ISO 9000 is the go-to!
upvoted 0 times
...
Keneth
4 months ago
I thought it was ISO/IEC 15504?
upvoted 0 times
...
Terry
5 months ago
It's definitely ISO 9000!
upvoted 0 times
...
My
5 months ago
ISO 27001 is definitely about information security, so I don't think that's the answer here.
upvoted 0 times
...
Ressie
5 months ago
I feel like I’ve seen questions about ISO 20000 before, but that was more about IT service management, right?
upvoted 0 times
...
Rikki
5 months ago
I remember studying ISO/IEC 15504, but I don't think it focuses on Quality Management like ISO 9000 does.
upvoted 0 times
...
Nu
5 months ago
I think ISO 9000 is the one that covers Quality Management Systems, but I'm not entirely sure.
upvoted 0 times
...
Thersa
5 months ago
Hmm, this looks like a tricky one. I'll need to carefully review the options and think through what elements are typically included in a business role definition.
upvoted 0 times
...
Lynna
5 months ago
I'm a bit confused about the Cisco proprietary neighbor discovery protocol part. I'll need to research that a bit more to make sure I'm doing it correctly.
upvoted 0 times
...
Maia
5 months ago
Hmm, I'm a bit unsure about this one. I'll need to think through the different browser support scenarios carefully.
upvoted 0 times
...
Leontine
5 months ago
I remember learning about the control plane and data plane in my networking class. I'll use that knowledge to try to narrow down the options here.
upvoted 0 times
...

Save Cancel