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What is the goal of an ISO/IEC 20000 follow-up audit?
Suggested Answer: B
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15 comments · newest first
LA
Lashaunda
11 months ago
I thought it was more about improving processes, not just checking!
FI
Fidelia
11 months ago
Definitely B, that's the main goal of follow-up audits.
GE
Gerri
11 months ago
Wait, are we sure it's not about changing procedures?
PR
Precious
11 months ago
Totally agree, option B is the right one!
SH
Shelia
12 months ago
It's all about checking compliance with the standards.
ST
Stephen
12 months ago
I feel like the focus should be on the overall compliance with the standards, so I would lean towards option B as well.
YO
Yong
12 months ago
I'm a bit confused; I thought follow-up audits were more about improving processes, but maybe that's not the main goal here?
TH
Theron
1 year ago
I remember practicing a question like this, and I think option B sounds right since audits usually check compliance.
HO
Hoa
1 year ago
I think the follow-up audit is mainly about ensuring the organization still meets the ISO/IEC 20000 requirements, but I'm not entirely sure.
IR
Irene
1 year ago
I'm pretty confident that the goal of a follow-up audit is to check if the organization is still fulfilling the ISO/IEC 20000 requirements. That's the whole point of a follow-up, to verify continued compliance.
WA
Wayne
1 year ago
The key here is that it's a "follow-up" audit, so I'm guessing the goal is to ensure the organization is still meeting the ISO/IEC 20000 standards after the initial certification. Option B seems like the best choice.
JA
Jamie
1 year ago
Hmm, I'm a bit confused by this question. I'm not entirely sure what the purpose of a follow-up audit is in the context of ISO/IEC 20000. I'll need to review my notes to see if I can figure this out.
BR
Brandon
1 year ago
I think the goal of an ISO/IEC 20000 follow-up audit is to check if the organization still fulfills the ISO/IEC 20000 requirements. That seems like the most logical answer based on the options provided.
JA
Janey
1 year ago
Okay, let me see if I can break this down. The key is to identify the largest subgroups in terms of both population and expenditures. I'll need to recall what I know about the Medicaid demographics and costs.
RO
Roxane
1 year ago
This seems straightforward. Compliance tests are designed to verify that controls are being applied as described, so the statement is true. I'll go with A.