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Exin CITM Exam - Topic 5 Question 3 Discussion

Posted by Jaime on Aug 03, 2025 at 08:27 AM

Senior management requests a service requirement analysis to justify the need for a vendor. During the analysis, it is concluded that the internal IT provider has insufficient manpower and lacks the skills to deliver the work required. Which gaps are identified?

Suggested Answer: B

The analysis identifies insufficient manpower (a staffing issue) and lack of skills (a capability issue) within the internal IT provider. These gaps correspond to organizational (manpower, related to staffing and resource allocation) and technical (skills, related to expertise and technical capabilities) deficiencies (B).

Financial and organizational (A): Financial gaps (e.g., budget constraints) are not mentioned in the scenario.

Financial and technical (C): Financial issues are not indicated; the focus is on manpower and skills.

According to vendor management frameworks, identifying gaps in internal capabilities (e.g., staffing and technical expertise) justifies outsourcing to a vendor to fill these deficiencies.


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19 comments · newest first
GE
Geraldo 10 months ago
Totally with you, B makes the most sense here!
CH
Chauncey 10 months ago
Wait, are we sure they lack skills? Sounds fishy.
SA
Sage 10 months ago
I think it's A, financial issues are always a concern.
OR
Oretha 11 months ago
C could be a factor too, but I lean towards B.
JA
Jani 11 months ago
Definitely B, technical skills are a must!
LA
Lacey 11 months ago
I think it’s definitely a technical gap because of the skills part, but I’m torn between organizational and financial for the second gap.
DA
Daniel 11 months ago
I’m a bit confused about the financial gap. If the internal team lacks skills, does that really tie into financial issues?
CA
Caren 12 months ago
This feels similar to a practice question we had about resource allocation. I think the gaps are likely technical and organizational since skills are mentioned.
PR
Precious 12 months ago
I remember discussing how manpower issues often relate to organizational gaps, but I'm not sure if financial aspects come into play here.
PR
Precious 1 year ago
I'm a little confused by the wording of the question. I'll need to re-read it a few times to make sure I'm interpreting it correctly before selecting an answer.
PE
Pete 1 year ago
I've got this! Based on the information given, the gaps identified are technical and organizational, so the answer is B.
SH
Shawnda 1 year ago
Okay, let's think this through. The question is asking about the gaps that were identified, so I need to focus on the analysis conclusions provided.
EU
Eura 1 year ago
Hmm, I'm a bit unsure about this one. I need to carefully read through the details to make sure I understand the context before answering.
BO
Bobbye 1 year ago
This question seems straightforward. The key is to identify the gaps that were concluded during the service requirement analysis.
TI
Tina 1 year ago
I'm going with C. It's gotta be financial and technical, right? I mean, if they don't have the skills or resources, that's gonna cost them big time.
VA
Valentin 1 year ago
↳ replying to Tina
A) Financial and organizational
JO
Jospeh 1 year ago
Hmm, I think the answer is B. The question clearly states that the internal IT provider lacks the skills and manpower, so the gaps identified are technical and organizational.
BA
Barrett 1 year ago
↳ replying to Jospeh
Yes, it's clear that they are lacking in both areas needed to deliver the required work.
CL
Clay 1 year ago
↳ replying to Jospeh
I agree, the internal IT provider seems to have both technical and organizational gaps.
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