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Exin CDFOM Exam - Topic 1 Question 10 Discussion

Actual exam question for Exin's CDFOM exam
Question #: 10
Topic #: 1
[All CDFOM Questions]

Data center operators complain about receiving too many non-alarm conditions.

What is the best response?

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Suggested Answer: B

When operators receive excessive non-alarm notifications, this indicates that:

Thresholds are not well-configured

Events are misclassified

Alarm definitions are incorrect

Monitoring profiles require tuning

EPI's monitoring best practices state that the correct response is to:

Review alarm information and adjust definitions, thresholds, and filtering.

This ensures that:

Only relevant alarms reach operators

Noise is minimized

Operators maintain focus on true issues

SLA-related metrics are accurately monitored

Why other options are incorrect:

A: Training is secondary and will not fix incorrect alarm settings.

C: Ignoring notifications is dangerous and violates operational control.

D: Upgrading software may not resolve the underlying configuration problem.

Thus, B is correct.

EPI DCFOM-Aligned Reference Concepts (Paraphrased)

Monitoring systems must generate actionable alarms, not noise.

Alarm thresholds and event filters must be reviewed and optimized regularly.


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