Data center operators complain about receiving too many non-alarm conditions.
What is the best response?
When operators receive excessive non-alarm notifications, this indicates that:
Thresholds are not well-configured
Events are misclassified
Alarm definitions are incorrect
Monitoring profiles require tuning
EPI's monitoring best practices state that the correct response is to:
Review alarm information and adjust definitions, thresholds, and filtering.
This ensures that:
Only relevant alarms reach operators
Noise is minimized
Operators maintain focus on true issues
SLA-related metrics are accurately monitored
Why other options are incorrect:
A: Training is secondary and will not fix incorrect alarm settings.
C: Ignoring notifications is dangerous and violates operational control.
D: Upgrading software may not resolve the underlying configuration problem.
Thus, B is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Monitoring systems must generate actionable alarms, not noise.
Alarm thresholds and event filters must be reviewed and optimized regularly.
Currently there are no comments in this discussion, be the first to comment!