Voltex is a traditional electrical hardware distributor that has been using a command-and-control way of managing As a result, the level of trust between employees and managers is low Senior management wants to become more Agile to survive in their competitive market.
The Voltex electrical team is new to Scrum and adopting Agile is a significant cultural change Therefore management has asked Jennifer, an experienced Scrum Master to lead the new team
The Developers and the Product Owner struggle to follow the advice given during their Scrum training. They wish to adapt the Scrum practices to fit with their previous work and do not understand the changes. For example the Product Owner and Developers question why the Developers should choose what to work on instead of the managers assigning tasks.
What should the Scrum Master do?
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