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A team has a velocity of 16 story points per sprint. They have pulled the following user stones into the sprint backlog:
1) "As a coach I can save personal data of new swimmers" - 4 story points - done
2) "As a swimmer I can change my personal data" - 4 story points - halfway done
3) "As an administrator I can get an overview of ail swimmers" - 6 story points -- done
How should a Scrum team work with these customers?
Suggested Answer: A
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35 comments · newest first
BR
Brice
11 months ago
Just a reminder, they have a velocity of 16 story points, so they need to manage their workload carefully!
GI
Gilberto
11 months ago
Option B sounds interesting, but is osmotic communication really effective?
JO
Johna
11 months ago
Wait, why would we limit demonstrations? That seems counterproductive.
EN
Enola
11 months ago
Totally agree, the Product Owner needs to be in sync with the customers!
DE
Desiree
12 months ago
I think option D makes the most sense.
SH
Shanice
12 months ago
I definitely remember that understanding the customers is crucial for the Product Owner. Scheduling demos that work for them sounds like a solid approach!
KA
Kaycee
12 months ago
The idea of the Scrum Master being a second voice of the customer seems a bit off to me. I feel like the Product Owner should be the main point of contact.
IL
Iluminada
1 year ago
I think collocating developers with customers could really enhance communication, but I can't recall if that was emphasized in our practice questions.
RO
Rosalind
1 year ago
I remember we discussed the importance of customer involvement in our Scrum training, but I'm not sure if asking them to attend all demos is practical.
DO
Dorthy
1 year ago
Alright, let's see. The key here is finding the right balance between customer involvement and team capacity. I think I'll need to analyze the user stories and the team's velocity to come up with a solid plan.
MA
Madelyn
1 year ago
Hmm, this is a tricky situation. I'll need to weigh the options carefully and consider how to best work with the customers to ensure they're satisfied while also keeping the team productive.
BI
Billye
1 year ago
This is a good one. I'll need to think about how to balance the customers' involvement with the team's capacity. Maybe I can come up with a strategy that keeps the customers informed without overloading the team.
WI
Willetta
1 year ago
Okay, let's see. The team has a velocity of 16 story points per sprint, and they've got a mix of completed, in-progress, and upcoming user stories. I think I'll need to consider how to best engage the customers and ensure they're getting value.
JE
Jeanice
1 year ago
Hmm, this one seems tricky. I'll need to carefully review the user stories and the team's velocity to figure out the best approach.
LA
Lacresha
1 year ago
Ah, the classic 'As a coach, I can save personal data' user story. I wonder if that includes the swimmers' favorite ice cream flavors.
GL
Gladys
1 year ago
Definitely, it's important to keep the customers engaged and informed.
GO
Goldie
1 year ago
Yeah, that sounds like a good approach to involve the customers.
CR
Cristina
1 year ago
I think the Product Owner should schedule demos that work for each customer.
YA
Yan
1 year ago
Haha, that user story always gets me too!
CA
Candra
1 year ago
The Product Owner should definitely understand the customers well. But I also think the team should schedule demonstrations that work for each customer, like a personalized spa treatment.
HE
Helaine
1 year ago
Hmm, I'm not sure the customers need to attend all the demonstrations. Maybe they just want to see the end result, like a magic trick - 'Tada! Here's your software!'
CL
Claribel
1 year ago
I think the Scrum Master should be the second voice of the customer. That way, the team can get better feedback without overwhelming the customers with too many demonstrations.
VI
Virgie
1 year ago
D) Make sure the Product Owner understands the customers very well and schedule a number of demonstrations that works for each customer
BE
Bettye
1 year ago
B) Collocate the Developers that work on specific projects with the customers to ensure they gain information through osmotic communication
EL
Elmer
1 year ago
C) Let the Scrum Master act as a second voice of the customer (VoC) to generate better feedback and give a limited number of demonstrations
MO
Mona
1 year ago
D) Make sure the Product Owner understands the customers very well and schedule a number of demonstrations that works for each customer
SY
Sylvia
1 year ago
A) Ask the customers to attend all demonstrations every two weeks if they are serious about being more involved to help them see the value of that
JA
Janessa
1 year ago
C) Let the Scrum Master act as a second voice of the customer (VoC) to generate better feedback and give a limited number of demonstrations
LU
Luisa
1 year ago
The Scrum team should definitely collocate the Developers with the customers. This will ensure they get the information they need through constant communication, like a well-oiled machine.
CA
Cary
1 year ago
D) Make sure the Product Owner understands the customers very well and schedule a number of demonstrations that works for each customer
JO
Joesph
1 year ago
C) Let the Scrum Master act as a second voice of the customer (VoC) to generate better feedback and give a limited number of demonstrations
CH
Chantay
1 year ago
B) Collocate the Developers that work on specific projects with the customers to ensure they gain information through osmotic communication
TH
Thurman
2 years ago
I believe collocating the Developers with the customers is also important for osmotic communication.
YA
Yaeko
2 years ago
I agree with Eric. It will help them see the value of their involvement.
ER
Eric
2 years ago
I think we should ask the customers to attend all demonstrations every two weeks.