Discuss Exin ASM Exam Topic 11 Question 41

A Scrum team is halfway through a sprint when an important customer requests a new feature So far the customer is really happy with the work of the team. The customer would really like the team lo include the feature in this sprint

What should the Scrum Master do?

AAsk the Product Owner to put the feature on the product backlog with an appropriate priority to protect the team from interruptions of the sprint

BDiscuss the product goal with the customer and assure them the team will meet the product goals to keep the customer engaged and happy

CEnsure the customer understands the value of the current work ask them to reorder the features, and notify them of the new timeline

DReorganize the team's current work and inform the Product Owner of an extension of the sprint to include the new feature in the current sprint

Suggested Answer: A

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15 comments · newest first

Raylene 11 months ago

Wait, can we really just change priorities mid-sprint?

Taryn 12 months ago

D sounds risky, extending a sprint can cause more issues.

Buffy 12 months ago

C seems reasonable, but how do we manage timelines?

Dorothea 12 months ago

Totally agree with A, interruptions can derail progress.

Wava 1 year ago

A is the best choice, gotta protect the team's focus!

Pete 1 year ago

I really don't like the idea of extending the sprint like in option D. It seems like it could lead to more chaos and confusion for the team.

Carli 1 year ago

I think we practiced a similar scenario where we had to balance customer requests with sprint goals. I wonder if option B would keep the customer engaged without disrupting the team.

Elly 1 year ago

I'm not entirely sure, but I feel like option C could be a good approach too. It might help the customer understand the current priorities.

Annalee 1 year ago

I remember we discussed how important it is to protect the team's focus during a sprint. I think option A makes the most sense.

Scarlet 1 year ago

I really don't think we should extend the sprint like option D suggests. That could lead to more issues down the line, right?

Mohammad 1 year ago

I practiced a similar question where the Scrum Master had to manage customer expectations. I think option C might be the right approach, but I'm not completely confident.

Ena 1 year ago

I'm not entirely sure, but I feel like option B could be a good way to keep the customer engaged without disrupting the sprint too much.

Judy 1 year ago

I remember discussing how important it is to protect the team's focus during a sprint, so I think option A makes sense.

Janessa 1 year ago

Hmm, I'm a bit confused by the different assets and campaigns. I'll need to make sure I understand how they all fit together before I can answer this.

Mozell 1 year ago

Based on my understanding, the Scheduling Server is responsible for executing scheduled jobs, but I don't believe it's the component for defining job flows and dependencies. I'll double-check my notes to be sure.

Exin ASM Exam - Topic 11 Question 41 Discussion