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Exin ASM Exam - Topic 11 Question 41 Discussion

A Scrum team is halfway through a sprint when an important customer requests a new feature So far the customer is really happy with the work of the team. The customer would really like the team lo include the feature in this sprintWhat should the Scrum Master do?
A) Ask the Product Owner to put the feature on the product backlog with an appropriate priority to protect the team from interruptions of the sprint
B) Discuss the product goal with the customer and assure them the team will meet the product goals to keep the customer engaged and happy
C) Ensure the customer understands the value of the current work ask them to reorder the features, and notify them of the new timeline
D) Reorganize the team's current work and inform the Product Owner of an extension of the sprint to include the new feature in the current sprint

Exin ASM Exam - Topic 11 Question 41 Discussion

Actual exam question for Exin's ASM exam
Question #: 41
Topic #: 11
[All ASM Questions]

A Scrum team is halfway through a sprint when an important customer requests a new feature So far the customer is really happy with the work of the team. The customer would really like the team lo include the feature in this sprint

What should the Scrum Master do?

Show Suggested Answer Hide Answer
Suggested Answer: A

by Mattie at Mar 21, 2023, 10:13 AM

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Raylene
7 months ago
Wait, can we really just change priorities mid-sprint?
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Taryn
7 months ago
D sounds risky, extending a sprint can cause more issues.
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Buffy
7 months ago
C seems reasonable, but how do we manage timelines?
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Dorothea
7 months ago
Totally agree with A, interruptions can derail progress.
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Wava
8 months ago
A is the best choice, gotta protect the team's focus!
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Pete
8 months ago
I really don't like the idea of extending the sprint like in option D. It seems like it could lead to more chaos and confusion for the team.
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Carli
8 months ago
I think we practiced a similar scenario where we had to balance customer requests with sprint goals. I wonder if option B would keep the customer engaged without disrupting the team.
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Elly
8 months ago
I'm not entirely sure, but I feel like option C could be a good approach too. It might help the customer understand the current priorities.
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Annalee
8 months ago
I remember we discussed how important it is to protect the team's focus during a sprint. I think option A makes the most sense.
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Scarlet
8 months ago
I really don't think we should extend the sprint like option D suggests. That could lead to more issues down the line, right?
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Mohammad
8 months ago
I practiced a similar question where the Scrum Master had to manage customer expectations. I think option C might be the right approach, but I'm not completely confident.
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Ena
8 months ago
I'm not entirely sure, but I feel like option B could be a good way to keep the customer engaged without disrupting the sprint too much.
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Judy
8 months ago
I remember discussing how important it is to protect the team's focus during a sprint, so I think option A makes sense.
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Janessa
8 months ago
Hmm, I'm a bit confused by the different assets and campaigns. I'll need to make sure I understand how they all fit together before I can answer this.
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Mozell
8 months ago
Based on my understanding, the Scheduling Server is responsible for executing scheduled jobs, but I don't believe it's the component for defining job flows and dependencies. I'll double-check my notes to be sure.
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