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You are asked to teach a class on the basic of using SAP R/3 as ERP, students are migrating from using BAAN and are hostile to the new ERP program. The best action you can take in this matter would be:
Suggested Answer: D
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33 comments · newest first
MI
Ming
11 months ago
Surprised they’re not considering feedback from us at all!
CA
Cathrine
11 months ago
Wait, are we really just supposed to accept this new system?
BU
Buddy
11 months ago
Polling the learners sounds like a waste of time. Just teach them!
MA
Mariko
12 months ago
Not sure if they'll actually like it, though.
CA
Carol
12 months ago
I think option D is the best choice. Clear objectives help!
JE
Jerry
1 year ago
I think we practiced a similar question where explaining objectives helped ease resistance, so D seems right to me.
AL
Alberta
1 year ago
I feel like assuring them they’ll like it better, like in option B, might come off as dismissive of their concerns.
WI
Willow
1 year ago
I’m not sure, but I think polling the learners like in option A could help gauge their feelings about the change.
NI
Niesha
1 year ago
I remember we discussed the importance of getting buy-in from students, so maybe option D is the best choice.
IS
Isaac
1 year ago
I think the key here is to really listen to the students and try to understand where they're coming from. Explaining the course objectives and getting their acceptance at the start sounds like the best way to build some trust and get them on board.
YU
Yuriko
1 year ago
I'd be cautious about just telling them their boss is requiring them to attend. That could really rub them the wrong way and make them even more resistant. Explaining the course objectives and getting their buy-in seems like a better strategy.
CH
Cherri
1 year ago
I'm not sure about this one. Assuring the students they'll like the new system better could come across as dismissive of their concerns. Maybe a more open and collaborative approach would work better.
NO
Novella
1 year ago
This seems like a tricky situation. I'd probably start by trying to understand the students' concerns and see if I can address them directly. Polling them might be a good way to get a sense of where they're at.
CL
Clay
2 years ago
Option D sounds like the most diplomatic approach. Might as well throw in a few dad jokes to lighten the mood, am I right?
FL
Florinda
2 years ago
D) Sure, dad jokes always help break the ice!
GI
Giovanna
2 years ago
A) Poll the learners if they want to continue with the new ERP program.
VE
Verdell
2 years ago
D) Explain the course objectives and receive acceptance from the students at the beginning of the class.
EL
Eloisa
2 years ago
But we should also assure them that they will benefit from using the new ERP program.
MA
Marjory
2 years ago
I agree, it's important for the students to understand why they are learning SAP R/3.
RE
Regenia
2 years ago
I'd go with D. Transparency and setting expectations upfront is the best way to handle this situation.
LI
Ling
2 years ago
C is the way to go. If the boss is requiring them to attend, then there's no point in sugarcoating it.
TH
Thad
2 years ago
D) Explain the course objectives and receive acceptance from the students at the beginning of the class.
MA
Malcolm
2 years ago
A) Poll the learners if they want to continue with the new ERP program.
BR
Brianne
2 years ago
C) Tell them that their boss is requiring them to attend.
RE
Reed
2 years ago
B sounds like a good approach. Assuring the students that they'll like the new ERP better can help ease their hostility.
LI
Lilli
2 years ago
A) Poll the learners if they want to continue with the new ERP program.
JE
Jerry
2 years ago
B) Assure the students they will like the new ERP application better.
CA
Candra
2 years ago
D) Explain the course objectives and receive acceptance from the students at the beginning of the class.
JE
Jerry
2 years ago
B) Assure the students they will like the new ERP application better.
KA
Karima
2 years ago
I think D is the best option. Explaining the course objectives and getting the students' acceptance is key to making the transition smoother.
ED
Eden
2 years ago
A) Poll the learners if they want to continue with the new ERP program.
RI
Rikki
2 years ago
D) Explain the course objectives and receive acceptance from the students at the beginning of the class.
LA
Lazaro
2 years ago
I think we should explain the course objectives first.