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Support has requested a SupportAssist Collection to troubleshoot memory Issues with a PowerEdge R770 server. The server is in a co-location data center with limited hours of onsite access. Which three locations are supported to export a SupportAssist Collection for gathering a full health check on a PowerEdge server?
The Integrated Dell Remote Access Controller (iDRAC) features embedded SupportAssist capabilities that allow administrative users to generate and export diagnostic collections containing hardware telemetry, system logs, and OS dump files independent of host execution. When exporting a SupportAssist Collection to diagnose memory sub-system anomalies without physical data center access, the out-of-band management controller supports specific target destinations. The three native file system and network repository mount types supported for immediate file transfer are Local Storage, a CIFS Share, and an NFS Storage mount. Selecting Local Storage targets a locally attached USB device or internal vFlash media partition. Networked configurations allow the iDRAC to mount remote network repositories dynamically by utilizing either the Common Internet File System (CIFS) protocol or the Network File System (NFS) daemon. Conversely, direct block-level storage networks such as SAN Storage and unmanaged object storage buckets like S3 are not supported as native inline endpoints within the core firmware export utility. Verifying protocol syntax and directory access limits on the target share ensures successful diagnostic parsing.
Study Guide References: Troubleshooting; SupportAssist Collections; Out-of-Band Remote Diagnostics.