Discuss CyberArk PAM-DEF Exam Topic 2 Question 47

You receive this error:

''Error in changepass to user domain\user on domain server(\domain.(winRc=5) Access is denied.''

Which root cause should you investigate?

AThe account does not have sufficient permissions to change its own password.

BThe domain controller is unreachable.

CThe password has been changed recently and minimum password age is preventing the change.

DThe CPM service is disabled and will need to be restarted.

Suggested Answer: A

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43 comments · newest first

Alfred 11 months ago

Nah, D is probably not the issue here.

Rosann 11 months ago

Wait, can the CPM service really affect this?

Kris 11 months ago

C sounds right, especially if the password was changed recently.

Elin 11 months ago

I think it's more likely the domain controller issue.

Velda 12 months ago

Definitely check permissions first.

Lina 12 months ago

I don't think the CPM service is usually the issue in these scenarios, so I'm leaning away from option D. It feels like a permissions problem instead.

Huey 1 year ago

Could it be related to the password age? I feel like option C might be relevant, but I can't recall the specifics about minimum password age.

Leontine 1 year ago

I remember a similar question where the domain controller was unreachable, but that doesn't seem to fit here since the error is about access.

Rodolfo 1 year ago

I think the error suggests a permissions issue, so maybe option A is the right one? But I'm not entirely sure.

Veda 1 year ago

I'm a bit confused by the domain controller part of the error. I'll need to double-check my understanding of that.

Kristofer 1 year ago

I think the account permissions are the most likely issue here. I'll focus on that first.

Amos 1 year ago

Okay, let's see. The error message mentions "Access is denied", so that's a good clue to start with.

Jesusa 1 year ago

Hmm, this looks like a tricky one. I'll need to carefully consider the possible root causes here.

Rosenda 1 year ago

Ah, the minimum password age restriction could definitely be the culprit. I'll make sure to investigate that possibility.

Sylvie 1 year ago

Hmm, I'm a bit confused by this one. I'm not sure if I should be looking at the MC configuration, the CPPM settings, or both. I'll need to read through the question carefully.

Kris 2 years ago

D? Really? The CPM service? I think the developers were having a bit too much fun with that one. Let's stick to the basics, folks.

Luisa 2 years ago

B looks good to me. If the domain controller is down, no wonder the password change is failing. Time to check the network connections.

Yolando 2 years ago

Ah, the joys of IT troubleshooting. Next question: 'Why is the coffee machine broken?' A) The filter needs changing. B) The cat chewed the power cord. C) The intern spilled their latte. D) All of the above.

Idella 2 years ago

↳ replying to Yolando

D) The CPM service is disabled and will need to be restarted.

Theron 2 years ago

↳ replying to Yolando

B) The domain controller is unreachable.

Annice 2 years ago

↳ replying to Yolando

C) The password has been changed recently and minimum password age is preventing the change.

Mirta 2 years ago

↳ replying to Yolando

A) The account does not have sufficient permissions to change its own password.

Dana 2 years ago

The answer is A. The account doesn't have the right permissions to change its own password. Simple enough.

Gwenn 2 years ago

This is a classic case of not having the right permissions. A is the way to go, 100%.

Natalie 2 years ago

↳ replying to Gwenn

User3: Definitely need to check the permissions for that user.

Malcolm 2 years ago

↳ replying to Gwenn

User2: Yeah, that's probably why the password change is denied.

Freida 2 years ago

↳ replying to Gwenn

I think the account doesn't have enough permissions.

Moira 2 years ago

I'm feeling option D. That CPM service needs to be running, or else nothing's going to work. Better check that first.

Whitley 2 years ago

Haha, option C is hilarious. Who changes their password that often? I'm going with A on this one.

Amos 2 years ago

Nah, I'm going with option B. The domain controller must be down, and that's why the password change is failing.

Reita 2 years ago

↳ replying to Amos

User3: I'm not sure, but I think it might be option C. The password age restriction could be causing the error.

Ahmed 2 years ago

↳ replying to Amos

User2: I agree with User1, it could be a permission issue.

Lanie 2 years ago

↳ replying to Amos

I think it's option A. The account might not have enough permissions.

Kristofer 2 years ago

I'm not sure, but option C could also be a possibility.

Allene 2 years ago

I agree with Latia, it seems like a permissions issue.

Latia 2 years ago

I think we should investigate option A.

Trinidad 2 years ago

Hmm, I think it's definitely option A. The account doesn't have the right permissions to change its own password. That's a pretty common issue.

Bambi 2 years ago

↳ replying to Trinidad

Definitely, that's usually the culprit in these cases.

Dierdre 2 years ago

↳ replying to Trinidad

It's always a good idea to check the account permissions first.

Moon 2 years ago

↳ replying to Trinidad

Yeah, I've seen that error before and it was because of insufficient permissions.

Paz 2 years ago

↳ replying to Trinidad

Yes, that error message usually indicates a permission issue with the account.

Glory 2 years ago

↳ replying to Trinidad

I agree, option A seems like the most likely root cause.

Tonette 2 years ago

↳ replying to Trinidad

I agree, option A seems like the most likely root cause.

CyberArk PAM-DEF Exam - Topic 2 Question 47 Discussion