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CompTIA SK0-005 Exam - Topic 1 Question 27 Discussion

Actual exam question for CompTIA's SK0-005 exam
Question #: 27
Topic #: 1
[All SK0-005 Questions]

A server administrator must respond to tickets within a certain amount of time. The server administrator needs to adhere to the:

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Suggested Answer: D

by Carlee at Jun 25, 2022, 12:12 PM

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Gladys
4 months ago
Surprised people mix this up, it's pretty basic!
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Soledad
4 months ago
Wait, isn't BIA more about impact analysis?
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Edgar
4 months ago
100% agree, SLA is the way to go!
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Rima
4 months ago
I thought it was MTTR, but I guess not.
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Theodora
4 months ago
Definitely SLA, that's the service level agreement!
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Cassandra
5 months ago
I feel like BIA is more about impact analysis, so it probably isn't the right choice here.
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Louisa
5 months ago
I practiced a similar question, and I think MTTR is more about repair time rather than response.
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Eladia
5 months ago
I think the answer might be SLA since it relates to service level agreements and response times.
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Joye
5 months ago
I'm not entirely sure, but I remember RTO is about recovery time, not response time.
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Ming
5 months ago
NTILE is definitely the way to go here. It allows you to partition the data and select a random sample, which is exactly what the question is asking for. I feel good about this one.
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Merlyn
5 months ago
I'm a bit confused on this one. I know Microsoft has a lot of cloud services, but I'm not familiar with the specific capabilities of each one. I'll have to make an educated guess on this.
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Justine
5 months ago
Okay, I think I've got this. Business Process Flows for the visual guide, Power Apps mobile apps for the tablet experience, and Power Automate cloud flows to handle the assignment and notifications. Seems like a solid solution to me.
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