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CompTIA 220-1202 Exam - Topic 2 Question 20 Discussion

After completing malware removal steps, what is the next step the technician should take?
B) Educate the end user
A) Perform a secondary antivirus scan
C) Reimage the computer
D) Review system logs

CompTIA 220-1202 Exam - Topic 2 Question 20 Discussion

Actual exam question for CompTIA's 220-1202 exam
Question #: 20
Topic #: 2
[All 220-1202 Questions]

After completing malware removal steps, what is the next step the technician should take?

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Suggested Answer: B

End-user education is crucial after malware removal to prevent recurrence. Teaching safe browsing habits and security awareness completes the remediation cycle.

Mark Soper -- Mike Meyers' Lab Manualstates:

''Educating the user after malware remediation is part of the CompTIA malware response methodology. This includes training on phishing and safe practices.''


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Margart
1 month ago
I think the next step should be to perform a secondary antivirus scan, just to be sure everything is clean.
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