CompTIA Exam 220-1201 Topic 3 Question 8 Discussion

Actual exam question for CompTIA's 220-1201 exam

Question #: 8
Topic #: 3

A technician is having issues replacing a laptop's wireless card because the cover seems to be stuck Which of the following should the technician do next to troubleshoot this issued

ACheck the product manual for the procedure

BUse a pry tool to force the cover open

CInsert the wireless card into the M.2 slot

DTry to move the cover by sliding it in all directions.

Show Suggested Answer

Suggested Answer: A

A . Check the product manual for the procedure:

When hardware is not easily accessible, always consult the product manual for proper disassembly procedures. Forcing the cover can damage the laptop or void the warranty.

Product manuals often provide step-by-step instructions for safely accessing internal components.

Incorrect Options:

B . Use a pry tool to force the cover open: Forcing the cover can cause physical damage to the device.

C . Insert the wireless card into the M.2 slot: This step cannot be performed until the cover is properly removed.

D . Try to move the cover by sliding it in all directions: Randomly sliding the cover can cause damage if the correct removal method is not followed.

Key Takeaway: Always refer to the product manual to ensure safe and proper disassembly of laptop components.

by Quentin at Jul 12, 2025, 11:12 PM

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Leila

18 hours ago

Sliding the cover in all directions? What is this, a Rubik's Cube? I'd go with the pry tool, get that sucker open!

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Skye

19 hours ago

I think the technician should check the product manual first.

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Rhea

6 days ago

Definitely check the manual first. Can't just go forcing things open, that's a recipe for disaster!

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